Manager, Undergraduate Programs in Education-Werklund School of Education

The University of Calgary

12d ago

Applications are closed

Job
Full-time
Senior Level
People, HR & Administration
Education & Teaching
Calgary

Requirements

A post-secondary education (preferably in business or management) is required.
A post-graduate degree preferred.
A combination of education and experience will be considered.
Five or more years of experience in a management role is required.
Understanding of issues in human resource management and supervisory experience is required.
Previous experience with budget preparation and adherence is required.
Strong organizational, analytical, and problem solving skills in order to deal effectively with complex tasks and issues is required.
Demonstrated leadership skills and communication/conflict management skills in a multi-disciplinary environment is required.
Must have the capability to successfully manage multiple competing priorities with minimal supervision and direction is required.
Knowledge of university core business systems is an asset (Peoplesoft, eFIN, Enterprise Reporting).
Highly proficient with Microsoft Office applications (Word, Excel, Access, Power Point).
Experience providing high quality graduate and/or undergraduate programs in mixed delivery formats (e.g. on-campus and on-line) is an asset.

Responsibilities

To drive the leadership, strategic planning, and allocation of resources that will allow the Undergraduate Programs in Education to achieve its objectives, in alignment with the strategic direction of the Werklund School of Education and the University of Calgary
Lead the development, in partnership with Marketing and Communications (interviews, events, stories, newsletters, websites, etc.) to create a plan for recruitment, in each sphere (local, national, and international) in conjunction with the Werklund School Leadership Team
Collaboration with the Werklund School Finance team to ensure funding is adequate for future growth
Report to the Werklund School Leadership Team regularly providing information for strategic decision making including statistical data and analysis on enrolment by program, funding by program, etc.
Works collaboratively with other administrative leaders within the Werklund School to provide outstanding service to students, staff and faculty. This includes creating and implementing integrated service models which permit cross-training and cross-unit support
The Manager provides quality leadership to program support staff through establishing objectives for the unit, communicates those objectives to staff, monitors progress, and strategically plans for continuous improvement. The current complement is ten support staff in multiple roles and phases of development. This includes business process assessments, recruitment, mentoring and discipline of support staff, evaluation of staff performance and feedback to ensure efficient operation of the areas
Ensures staff members are well trained, competent, supported in their work, and encouraged in their development. Work includes establishing policies and procedures, dealing with complaints, liaison with the HR Services team and handling other administrative details (managing time off requests, approving time entries and managing vacation/CTO/flex liability, etc.)
The Manager recruits, selects, promotes, mentors, disciplines, terminates staff; plans, assigns, schedules, supervises staff and leads the performance reviews and enhancement process for support staff. Emphasis on the identification and mentoring of potential leaders in each area is critical
Supports staff in developing a positive, high trust working relationship with each other and with faculty and students. The Manager ensures staff work effectively as a team
The Manager collaborates with the Associate Dean and Director in the development of a timetable that meet the needs of approximately 1500 on-campus, blended and online students. Work includes overseeing the development of the preparation and revisions of the timetable The incumbent works with the Associate Dean to devise and administer an optimal, reliable and cost-efficient strategy and plan to offer courses and program components.
The incumbent is responsible for the overall planning and monitoring of course enrolments, ensuring enrolment numbers are aligned with UPE and Werklund School policies and guidelines
The incumbent oversees the review of online prerequisites and curriculum changes each year to ensure they are current
The incumbent is overall responsible for the management of the area Calendar Submission as per University regulations. Represents the Werklund School on University and other committees relating to undergraduate programs
The Manager works closely with the Associate Dean, and the School Finance Team to ensure efficient coordination of critical information related to budgets, operational commitments, staffing requirements and actual expenditures
The incumbent has the role of department budget owner and works with the Associate Dean, Director of Strategic Education Initiatives and the School Finance Team to articulate spending priorities and monitor adherence to budget commitments
The incumbent holds signing authority for UPE budget
The incumbent works with the Director of Strategic Education Initiatives and the Finance Partner to investigate discrepancies
Develop and implement an admissions strategy to admit and assist in the conversion of academically high caliber students, in keeping with the University Strategic Enrolment Plan
Monitors the effectiveness of the admissions strategy, analyzes statistical information, and continuously updates and improves practices, processes and plans to meet or exceed enrolment targets in all programs
Establish and maintain close and effective working relationships with faculties and other departments across campus; provide ongoing direction and advice to the university community regarding admission strategy
Support the establishment and close working relationships between faculty members and the various stakeholders who refer prospective students to the University of Calgary, including counselors, school administrators and outreach agencies
Contributes to the development of retention strategies to ensure students remain at the U of C through their academic career, evolving into committed and active alumni of the campus
Working with, and supervising of, the Team Lead, the Manager ensures appropriate procedures related to grade administration, course evaluations, program exit surveys, text books/case books and other and any other curricular support areas appropriate for centralized management
Overall responsible for the coordination of events; works with the marketing team and area staff to ensure student orientations, student led conferences, open houses, speaker series, advertising and School development programs are staffed and achieve successful outcomes Administrative operations/services meet the needs of students, academic and support staff and; opinions and advice are sought by faculty, staff and students and considered reliable; School and program area communications are timely, informative and appropriately represent the program areas, the Werklund School and the University of Calgary

FAQs

What is the duration of the Manager, Undergraduate Programs in Education position?

The position is a Full-time Temporary Relief role for approximately 10 months.

Who does the Manager report to?

The Manager reports to the Associate Dean, Undergraduate Programs in the Werklund School of Education.

What are the key responsibilities of the Manager?

The Manager is responsible for the overall management of operations of the Office of Undergraduate Programs in Education, including budget oversight, program support staff management, admissions, scheduling, and ensuring the smooth delivery of student services.

What educational background is preferred for this position?

A post-secondary education in business or management is required, with a post-graduate degree preferred.

How much management experience is required for this role?

Five or more years of experience in a management role is required.

Is experience with budget preparation important for this position?

Yes, previous experience with budget preparation and adherence is required.

What are some of the skills necessary for this role?

Strong organizational, analytical, problem-solving, leadership, and communication skills in a multi-disciplinary environment are essential.

Are there opportunities for professional development for staff under the Manager's supervision?

Yes, the Manager ensures staff members are well trained, supported in their work, and encouraged in their development.

What systems knowledge is considered an asset for this position?

Knowledge of university core business systems such as Peoplesoft, eFIN, and Enterprise Reporting is considered an asset.

How does this role impact students and faculty?

The Manager's decisions will impact services and operations within the Werklund School of Education and the University of Calgary, ensuring quality and timely support for students and faculty.

What is the application deadline for this position?

The application deadline is September 10, 2024.

Does the University of Calgary promote diversity and inclusion in the hiring process?

Yes, the University of Calgary is committed to equitable and inclusive employment practices and encourages individuals from diverse backgrounds to apply.

The University of Calgary

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The University of Calgary is a leading Canadian university located in the nation's most enterprising city. The university has a clear strategic direction to become one of Canada's top five research universities, where research and innovative teaching go hand in hand, and where we fully engage the communities we both serve and lead. This strategy is called Eyes High, inspired by the university's Gaelic motto, which translates as 'I will lift up my eyes.’