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Marketing Analyst

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American Express

15d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Marketing
  • New York

AI generated summary

  • You need 1+ years of experience, strong project management skills, expertise in cross-channel campaigns, excellent communication abilities, and a collaborative, innovative mindset.
  • You will manage complex communications, foster stakeholder relationships, optimize processes, drive digital engagement strategies, evaluate existing communications, and support various team projects.

Requirements

  • 1+ years of related work experience required
  • Strong project management and executional skills to implement initiatives
  • Proven track record managing integrated, cross-channel marketing campaigns and external agencies
  • Strong strategic and thought-leadership skills with an eye towards innovation within white space
  • Impeccable organization and project management skills; ability to proactively move complex, multi-faceted projects forward in an efficient manner
  • Excellent relationship management skills with ability to build and strengthen relationships, both internally and externally
  • Proficient written and verbal communicator with an ability to influence at various management levels
  • Team player attitude, collaborator and outside thinking to help challenge what exists today

Responsibilities

  • Deliver flawless execution of multiple complex servicing communications that are on an annual cadence as well as ad-hoc
  • Strong communication with multiple stakeholders throughout the business and foster strong relationships
  • Identify and execute optimizations in servicing communication processes
  • Help develop strategies to drive digital engagement with the Merchant website
  • Provide thought leadership to develop and execute on a servicing value generation strategy
  • Evaluate existing Merchant servicing communications and deliver clear and digestible communications
  • Provide support across the team on various projects and initiatives

FAQs

What is the job title for this position?

The job title is Marketing Analyst.

What teams will the Marketing Analyst be part of?

The Marketing Analyst will be part of the Activation Marketing and Servicing Team within US Merchant Marketing.

What are some key responsibilities of the Marketing Analyst?

Key responsibilities include delivering servicing communications, optimizing processes, developing strategies for digital engagement, and evaluating existing communications.

What is the minimum work experience required for this role?

A minimum of 1+ years of related work experience is required.

What types of skills are essential for this position?

Essential skills include strong project management, excellent communication, relationship management, strategic thinking, and organizational abilities.

Is there a salary range for this position?

Yes, the salary range is $55,000.00 to $105,000.00 annually, plus bonus and benefits.

What kind of benefits does American Express provide to employees?

Benefits include competitive salaries, bonus incentives, retirement savings plan, comprehensive insurance, paid parental leave, wellness support, and career development opportunities.

What is the working model for this position?

The working model is flexible, offering hybrid, onsite, or fully virtual arrangements depending on the role and business need.

Does American Express offer any support for financial well-being?

Yes, American Express offers free financial coaching and financial well-being support.

Can you describe the company culture at American Express?

The company culture emphasizes a commitment to supporting colleagues and their communities, fostering diversity and inclusion, and creating a meaningful and unique career journey for employees.

Will American Express consider candidates from diverse backgrounds?

Yes, American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.