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Maternity and Neonatal Quality & Compliance Support Officer

  • Job
    Full-time
    Junior & Mid Level
  • Healthcare
  • London

AI generated summary

  • You need proven admin skills, ability to prioritize workload, manage meetings, communicate well, be detail-oriented, and ideally have experience in Maternity services, though it's not essential.
  • You will support Maternity safety programs, regulatory compliance, quality action plans, data analysis, and complaint handling to ensure standards are met effectively.

Requirements

  • Proven administrative experience, including document management.
  • Ability to plan their own workload, including the ability to prioritise ad hoc work.
  • Planning and management of key meetings including minute taking, maintaining an action log and agenda creation.
  • Excellent communication and interpersonal skills to engage with stakeholders at all levels.
  • Detail-oriented mindset with the ability to present qualitative and quantitative data.
  • Previous experience of working in a Maternity service would be advantageous but is not essential.

Responsibilities

  • The post holders' primary responsibility will be to support the effective and timely delivery of a number of Maternity safety and improvement programmes;
  • Maternity Incentive Scheme safety standards (CNST)
  • Care Quality Commission (CQC) regulation, compliance and action plans
  • NHSE Maternity and Neonatal Three Year Plan
  • MSSP Recommended actions
  • Quality peer review visits and action plans
  • Complaints process
  • This includes supporting the Quality and Compliance lead to gather and log evidence submitted, analyse and prepare data and reports, and ensuring deadlines are met.
  • The post holder will support the multi-disciplinary team, to effectively drive, deliver and provide evidence based assurance that the requirements of quality and regulatory compliance are being implemented effectively and sustainably.
  • The post holder will be responsible for supporting the Quality & Compliance Lead deliver the following:
  • Care Quality Commission regulation and compliance
  • Quality visits schedule for the Trust
  • Maternity Incentive Scheme safety standards
  • National regulatory standards
  • Quality action plan monitoring and reporting
  • Complaints handling

FAQs

What is the main focus of the Maternity and Neonatal Quality & Compliance Support Officer role?

The main focus is to facilitate and support the delivery of quality and compliance initiatives across Maternity and Neonatal services, ensuring that the standards expected by regulators are met.

What are the key responsibilities of this position?

Key responsibilities include supporting various maternity safety and improvement programs, coordinating evidence for compliance, preparing data reports, managing key meetings, and overseeing the complaints process.

Is previous experience in a Maternity service necessary for this role?

Previous experience in a Maternity service is advantageous but not essential for applicants.

What skills are required for the Maternity and Neonatal Quality & Compliance Support Officer?

Required skills include strong administrative experience, the ability to plan and prioritize workloads, excellent communication and interpersonal skills, and a detail-oriented mindset for presenting data.

Who will the post-holder collaborate with in this role?

The post-holder will collaborate with clinical, operational, and governance colleagues, as well as stakeholders at various levels within the broader health system.

How will success be measured in this position?

Success will be measured by the ability to effectively drive, deliver, and provide evidence-based assurance that quality and regulatory compliance requirements are implemented effectively and sustainably.

Who can I contact for more information about the role?

For more information, you can contact Imogen Davies, Interim Quality and Safety Lead, at imogen.davies8@nhs.net.

What are the hours for the Maternity and Neonatal Quality & Compliance Support Officer position?

This position is a full-time role, although specific hours may vary based on organizational needs.

What values does Barts Health uphold in its work environment?

Barts Health upholds the WeCare values, promoting inclusion and ensuring that every staff member feels a sense of belonging in an inclusive working environment.

Are there opportunities for professional development in this role?

Yes, there are opportunities for professional development as Barts Health is committed to continually striving for improvement and providing a high-performing work environment.

Shape your story at Barts Health NHS Trust

Science & Healthcare
Industry
10,001+
Employees
2012
Founded Year

Mission & Purpose

Barts Health NHS Trust operates several major hospitals in East London, providing comprehensive healthcare services including emergency care, surgery, and specialist treatments. Their ultimate mission is to deliver high-quality, patient-centered care and improve health outcomes for the community they serve. Their purpose is to ensure that every patient receives the best possible treatment and support, fostering health and well-being across the diverse populations in their care.