FAQs
What are the employment hours for this position?
The office hours are typically 8am-5pm, Monday through Friday, although these hours may vary slightly depending on the office.
What qualifications are required for this Medical Assistant position?
A high school diploma or equivalent is required, along with knowledge of medical terminology, CPT & ICD-9 codes, and experience with insurances.
Is prior experience in a medical office setting necessary?
Previous experience in a medical office setting is preferred for this position.
What are my responsibilities as a Patient Care Coordinator-Authorization Agent?
You will obtain necessary referral authorizations, process referrals to specialists as directed by physicians, and manage phone calls in a courteous and efficient manner.
Is there a probationary period for this position?
Yes, there is a six-month probationary period during which the position is required to be on-site at Holy Cross Hospital.
What benefits are provided with this position?
Benefits start on Day 1 and include comprehensive health packages, dental and vision coverage, paid time off, and a 403B plan.
Are there opportunities for professional development?
Yes, the position includes options for tuition reimbursement and student loan forgiveness, along with unlimited career growth opportunities.
What is the company's stance on diversity and inclusion?
Trinity Health is committed to diversity, equity, and inclusion, believing that a diverse workforce provides the most accessible and equitable care for the communities served.
Do I need to have experience in obtaining referrals and authorizations?
Yes, strong experience with obtaining and processing referrals and authorizations is required for this position.
Will I receive training for this role?
While specific training details are not provided, it is expected that adequate orientation and support will be given to fulfill the responsibilities effectively.