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Medical Assistant/Receptionist

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Provo
  • Quick Apply

AI generated summary

  • You must have an accredited Medical Assistant certification, CPR certification (within 4 months), knowledge of medical terminology, and strong communication skills. Physical ability to lift up to 50 lbs. is needed.
  • You will assist in patient care, verify information, prepare patients, manage records, handle communications, schedule appointments, maintain supplies, and ensure a clean, compliant work environment.

Requirements

  • Completion of and certification from an accredited Medical Assistant Program.
  • CPR certification (or completed within 4 months of hiring)
  • Working knowledge of medical terminology
  • Ability to bend, reach lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. Ability to stand and sit for prolonged periods of time.
  • Demonstrate excellent computer, telephone and communication skills.
  • Outstanding customer service, organization and attention to detail.
  • Must be a self-starter, a team player, dependable, friendly and professional and be able to multi-task and work efficiently while remaining calm and productive.
  • Previous medical experience preferred but not required.

Responsibilities

  • Facilitates quality patient care under the supervision of the provider.
  • Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit, reconciling medication lists.
  • Prepares patients for examination by performing preliminary physical tests.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
  • Helps with office procedures, injections, etc., as requested.
  • Triages phone messages from patients. Reviews messages with physicians and responds as directed in a prompt and courteous manner.
  • Communicates test and lab results and transmits other information from provider to patient. Answers questions as appropriate.
  • Schedules referrals and follow-ups as needed; submits prescriptions per provider instructions.
  • Works with insurance companies, pharmacies as needed for prior authorizations.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
  • Keeps exam rooms clean and patient ready.
  • Keeps supplies ready by inventorying stock, noting when supplies are needed.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance.
  • Serves and protects the medical practice by adhering to clinic and professional standards, policies and procedures, federal, state, and local requirements.
  • Maintains CPR certification.
  • Other duties as assigned.

FAQs

What are the primary responsibilities of a Medical Assistant at Revere Health?

The primary responsibilities include facilitating quality patient care, verifying patient information, preparing patients for examinations, triaging phone messages, communicating test results, scheduling referrals, maintaining records, and keeping the clinical environment organized and safe.

What qualifications are required for the Medical Assistant position?

Candidates must have completed and received certification from an accredited Medical Assistant Program, maintain CPR certification, and possess a working knowledge of medical terminology.

Is previous medical experience necessary for this position?

Previous medical experience is preferred but not required.

What skills are important for success in this role?

Important skills include excellent communication and computer skills, outstanding customer service abilities, strong organizational skills, attention to detail, and the ability to multi-task effectively.

What is the work environment like for this position?

The work environment is a medical practice that prioritizes patient care, quality service, and adherence to clinic policies and procedures in a team-oriented atmosphere.

Are there any physical demands for this role?

Yes, the role requires the ability to bend, reach, lift, pull, push, and/or carry up to 10 pounds regularly and up to 50 pounds occasionally, along with the ability to stand and sit for prolonged periods.

What kind of training will be provided upon hiring?

Training will include maintaining compliance with clinic standards, learning specific procedures, and completing CPR certification if not already obtained.

How does Revere Health support its employees' growth?

Revere Health provides a respected practice environment that encourages professional development and the opportunity to work in a dynamic, multi-specialty healthcare setting.

What is the work schedule like for this position?

The work schedule may vary based on clinic hours and patient needs, but it typically involves full-time hours with specific shifts as determined by the practice.

Is this position suitable for someone who prefers to work independently?

While independent work is a part of the role, it is essential for the Medical Assistant to be a team player and collaborate effectively with healthcare providers and staff.

Your health above all else.

Science & Healthcare
Industry
1001-5000
Employees
1969
Founded Year

Mission & Purpose

Revere Health is the largest independent multispecialty physician group in Utah and employs over 200 physicians and 200 advanced practitioners. Founded in 1960, Revere Health has grown to include more than 100 clinics in both urban and rural areas throughout Utah and Nevada. Revere Health providers offer complete healthcare at every stage of life with multiple family practice locations and 30+ medical specialties. Revere Health engaged in a new value-based care program known as Global and Professional Direct Contracting (GPDC) in 2022. This program provides for higher risk and reward in the organization’s development journey and allows for more flexibility to pursue innovative practices. The mission to proactively provide high-quality, low-cost care remains the same.

Culture & Values

  • Communication

    Choosing to listen is the essence of patient-centered care.

  • Quality

    Providing value in every interaction.

  • Coordination

    Working together to provide the right care at the right time in the right place.

  • Innovation

    Imparting the best care through proven methods, expert training and cutting-edge technology.

  • Independence

    Physicians empowering the patient—the most important decision maker in healthcare.