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Medical Case Co-ordinator

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Smith & Nephew

Nov 2

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Healthcare
  • Johannesburg
  • Quick Apply

AI generated summary

  • You need an administration diploma/degree, administrative experience (preferably in medical aid), nursing experience (advantage), knowledge of medical aid/wound care, and customer service skills.
  • You will manage re-imbursement processes, support the sales team with timely NPWT case submissions, and oversee pre-authorization for effective case management.

Requirements

  • Administration diploma or degree
  • Proven experience in an administrative role, preferably in a medical aid or clinical environment
  • Previous nursing experience would be an advantage
  • Knowledge of the medical aid and wound care industry
  • Customers Service experience

Responsibilities

  • Manage and monitor the process to facilitate re-imbursement through completed pre-authorization and ongoing progress report forms per patient.
  • Supporting the sales team by ensuring the NPWT cases are submitted timeously in order to receive authorisations from medical funders.
  • Case Management
  • Manage and monitor the pre-authorization process by facilitating re-imbursement of NPWT.

FAQs

What is the primary responsibility of the Medical Case Coordinator?

The primary responsibility is to manage the process of obtaining reimbursement for Negative Pressure Wound Therapy in the Private Sector, ensuring alignment with marketing and sales strategies.

What qualifications are required for this position?

Candidates must have an administration diploma or degree, proven experience in an administrative role (preferably in a medical aid or clinical environment), and knowledge of the medical aid and wound care industry.

Is previous nursing experience a requirement?

Previous nursing experience is not a requirement, but it is considered an advantage.

Is customer service experience needed for this role?

Yes, customer service experience is required.

What type of working model does the company offer?

The company offers a hybrid working model for most professional roles.

What benefits are provided to employees?

Employees are provided with medical insurance, an employee wellness programme, flexible vacation and time off, paid holidays and paid volunteering hours, among other benefits.

How can I stay updated on job opportunities at Smith+Nephew?

You can stay connected and receive job alerts by joining the talent community on the company's website.

Does the company prioritize inclusion and diversity?

Yes, the company is committed to welcoming, celebrating, and thriving on diversity and has dedicated employee inclusion groups.

What support is available for employee training?

Employees receive hands-on, team-customized training and mentorship to enhance their skills.

How can I learn more about the company culture and benefits?

You can check the company's Glassdoor page for insights into the culture and benefits or explore the new website for more information on their mission and opportunities.

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Smith & Nephew

We design and manufacture technology that takes the limits off living.

Manufacturing & Electronics
Industry
10,001+
Employees
1856
Founded Year

Mission & Purpose

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.