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Medical Office Receptionist - Internal Medicine - Full-Time, Days

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Fort Worth

AI generated summary

  • You need a high school diploma, 1 year of healthcare or customer service experience, strong communication skills, computer proficiency, and knowledge of insurance billing and clinic procedures.
  • You will check in patients, manage phone calls, schedule appointments, collect payments, ensure accurate patient information, and prepare charts for visits.

Requirements

  • High School Diploma or equivalent (required)
  • One (1) year of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred)
  • Knowledge of insurance authorization/billing requirements
  • Demonstrating strong customer service and communication skills
  • Organizational and time management skills
  • Proficient computer skills
  • Knowledge of clinic procedures and regulatory requirements
  • Possess a strong work ethic and a high level of professionalism
  • A team player who handles multiple projects simultaneously in a fast paced environment

Responsibilities

  • Here’s What You Will Do
  • Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
  • Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Answers phone calls and directs them appropriately.
  • Schedules appointments according to office guideline.
  • Obtains accurate patient and insurance information, collecting copays and deductible amounts.
  • Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepares charts for patient appointments making sure all necessary information is complete.

FAQs

What is the work schedule for the Medical Office Receptionist position?

The work hours are Monday-Thursday from 7:15 am to 4:45 pm and Friday from 7:00 am to 1:00 pm, totaling 40 hours weekly.

What qualifications are required for this position?

A High School Diploma or equivalent is required, along with one year of healthcare or customer service experience in a clinical or office environment preferred.

Is there a need for experience in insurance billing or authorization?

Yes, knowledge of insurance authorization and billing requirements is essential for this role.

What are the main responsibilities of the Medical Office Receptionist?

Responsibilities include performing patient check-in, answering phone calls, scheduling appointments, obtaining patient and insurance information, and preparing charts for patient appointments.

What skills are important for success in this role?

Strong customer service and communication skills, organizational and time management skills, proficient computer skills, and a strong work ethic are vital for success in this role.

Are there any benefits offered with this position?

Yes, benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, and a Student Loan Repayment Program, among others.

Where is the job located?

The job is located at 801 West Cannon, Fort Worth, TX 76104.

Is there room for career growth in this position?

Yes, the position is within a growing practice that offers development opportunities.

How should I apply if I'm interested in this position?

Interested candidates can explore the Texas Health careers site for more information about the application process and job listings.

Can I contact someone if I have more questions about the job?

Yes, you can email your questions to recruitment@texashealth.org.

Come join us! We’re a Fortune ‘Best Place to Work’ in the DFW area improving the health of the communities we serve.

Science & Healthcare
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

At Texas Health Resources, our mission is to improve the health of the people in the communities we serve. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 28,000 employees of wholly owned/operated facilities and consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here. Let us brag for a minute on just a few of our recent accomplishments. •Fortune’s 100 Best Companies to Work For® 2023 (Celebrating our 9th consecutive year! We’re one of only three health systems recognized.) •America's Greatest Workplaces for Diversity by Newsweek magazine 2023 (We’re one of only six healthcare employers in Texas to earn a spot on the list.) •20 Best Workplaces in Health Care by Great Place to Work® and Fortune 2022 (Our 8th consecutive year and 7th year as #1.) •Companies That Care® by PEOPLE magazine and Great Place to Work® 2022 •America’s Most Innovative Companies by Fortune magazine and Statista Inc 2023 •Becker's Healthcare 150 top places to work in healthcare 2023 We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.