FAQs
What are the main responsibilities of a Medical Receptionist at Optum?
The main responsibilities include greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments, maintaining demographic information, and using the practice management system (PM) and electronic health record (EHR) according to office policies and workflows.
What type of training or experience is required for this position?
A High School Diploma or GED is required, along with at least 1 year of receptionist experience and intermediate proficiency in Microsoft Office.
Is experience in a healthcare setting preferred for this role?
Yes, experience as a receptionist in a healthcare setting is preferred.
What are the working hours for this position?
The working hours are Monday through Friday from 8:00 AM to 5:30 PM.
Where is this position located?
The position is located at 330 Pomfret St., Putnam, CT 06260.
What compensation does this position offer?
The hourly range for Connecticut residents is $16.00 to $28.27 per hour, depending on factors such as local labor markets, education, work experience, and certifications.
What benefits are offered to Medical Receptionists at Optum?
Benefits include paid time off, medical plan options, dental and vision insurance, 401(k) savings plan, education reimbursement, employee discounts, and more.
Does this position require any specific software experience?
Experience working with Epic is preferred, as well as familiarity with the practice management system (PM) and electronic health records (EHR).
Is there an opportunity for career development within the organization?
Yes, there is an opportunity for development for other roles, and you will receive clear direction on what it takes to succeed in your role.
Are there any diversity and equality commitments in place at UnitedHealth Group?
Yes, UnitedHealth Group is committed to diversity, equity, and inclusion, ensuring that all qualified applicants receive consideration regardless of race, gender, sexuality, age, or other protected characteristics.