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Medical Records Administrator

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Dorset HealthCare University NHS Foundation Trust

10d ago

  • Job
    Full-time
    Entry, Junior & Mid Level

AI generated summary

  • You must have a basic understanding of data protection laws, IT adaptability, attention to detail, and excellent communication skills. Proactive, team-oriented, and willing to learn.
  • You will handle team calls, manage SAR and FOI requests, verify requester credentials, log and prepare records, and coordinate responses while monitoring progress.

Requirements

  • - Enthusiastic Administrator with a basic understanding of the Data Protection Act
  • - Ability to work on own initiative
  • - Proactive
  • - Ensure a confidential, efficient, and comprehensive administrative support to patients and other requesters
  • - Confidence in the use of Microsoft Office 365, including Outlook, Excel and Word
  • - Ability to adapt to new IT technology
  • - Enhanced Disclosure and Barring Service (DBS) check
  • - Basic understanding of the DPA 2018, UKGDPR and FOIA
  • - Willingness to learn
  • - Meet tight statutory deadlines
  • - Deliver accurate results
  • - Work as part of a dynamic team
  • - Meticulous attention to detail and accuracy
  • - Ability to speak confidently with the public on the phone
  • - Ability to listen and respond in a clear fashion to requests
  • - Work to legally imposed deadlines, set by the Data Protection Act (DPA) 2018, UK GDPR and Freedom of Information Act (FOIA)

Responsibilities

  • Answering incoming team telephone calls
  • Monitoring SAR and FOI Mailboxes for requests
  • Liaising with requesters and obtaining relevant proof of identification and signed consents
  • Logging SAR requests, sourcing, preparing, redacting, and releasing records
  • Logging FOI requests, received from the public, assigning to teams for response, monitoring progress, formatting response, and submitting to requesters

FAQs

What is the job title for this position?

The job title for this position is Medical Records Administrator.

What are the working hours for the Medical Records Administrator role?

The Medical Records Administrator role is a part-time position with 25 hours per week.

Where is the primary workplace for this position?

The primary workplace for this position is Sentinel House, Poole.

Is driving a requirement for this job?

Yes, being a driver is essential for the role due to the need to travel to other Trust sites such as Forston Clinic, Dorchester.

What skills are essential for this role?

Confidence in the use of Microsoft Office 365, including Outlook, Excel, and Word, as well as the ability to adapt to new IT technology, are essential skills for this role.

What kind of check is required for employment in this position?

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

What kind of tasks will the Medical Records Administrator be responsible for?

The Medical Records Administrator will be responsible for answering incoming team telephone calls, monitoring SAR and FOI mailboxes for requests, logging and processing requests, obtaining relevant proof of identification, and ensuring compliance with legal deadlines.

Is training provided for this position?

Yes, full training will be given to the right candidate, especially regarding the Data Protection Act, UK GDPR, and Freedom of Information Act.

What is the organization’s mission?

At Dorset HealthCare, the mission is to empower people to make the most of their lives through outstanding, joined-up healthcare services.

What is the commitment to diversity and inclusion at Dorset HealthCare?

Dorset HealthCare is committed to creating an inclusive workplace where everyone is welcome and encouraged to be their authentic selves.

Who can I contact for more details or informal visits regarding the job?

You can contact Clare Taylor, the Deputy IG Manager and Health Records Manager, at clare.taylor59@nhs.net for further details or informal visits.

Dorset HealthCare University NHS Foundation Trust

Better Every Day

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Dorset Healthcare University NHS Foundation Trust provides a wide range of health services across Dorset, including community health, mental health, and acute care. Their mission is to deliver high-quality, compassionate care that improves the health and well-being of the local population. They focuses on ensuring accessible, effective, and integrated services that address both immediate and long-term health needs.