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Medical Secretary - Neurosurgery

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University Hospitals Plymouth NHS Trust

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Plymouth

AI generated summary

  • You should be skilled in typing dictations, filing letters, booking appointments and theatres, managing PTL, handling patient calls, and addressing data quality queries.
  • You will type dictations, file patient letters, book outpatient appointments and theatres, manage PTL, handle patient calls, resolve data quality queries, and perform additional tasks as needed.

Requirements

  • The job requirements from the posting are as follows:
  • Typing Dictations
  • Filing Patient Letters
  • Booking Outpatient appointments
  • Booking Theatres
  • PTL Management
  • Answering the phone to patients
  • Data Quality queries
  • Other tasks

Responsibilities

  • Typing Dictations
  • Filing Patient Letters
  • Booking Outpatient appointments
  • Booking Theatres
  • PTL Management
  • Answering the phone to patients
  • Data Quality queries
  • Other tasks

FAQs

What are the primary responsibilities of a Medical Secretary in Neurosurgery?

The primary responsibilities include typing dictations, filing patient letters, booking outpatient appointments, managing theatre bookings, handling PTL (Patient Tracking List) management, answering phone calls from patients, addressing data quality queries, and performing other related tasks.

Is experience in a medical setting required for this position?

Yes, prior experience in a medical setting or as a medical secretary is usually preferred.

What types of appointments will I be booking?

You will be booking outpatient appointments as well as theatre bookings for surgical procedures.

What software or systems will I be using for patient management?

Specific software may vary by practice, but familiarity with electronic health record (EHR) systems and scheduling software will be beneficial.

Will I need to interact with patients directly?

Yes, you will be answering phone calls from patients and assisting them with their inquiries.

Is there training provided for this role?

Yes, training will be provided, especially concerning the specific systems and protocols used within the neurosurgery department.

What skills are essential for a Medical Secretary in this role?

Essential skills include strong typing abilities, excellent communication skills, attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously.

How important is data quality management in this position?

Data quality management is very important, as it ensures the accuracy and integrity of patient records and facilitates effective patient care.

What should I do if I have a query regarding data quality?

You should address the query promptly by consulting relevant guidelines or discussing with your supervisor or data management team.

Are there opportunities for professional development in this role?

Yes, there may be opportunities for professional development, including further training and potential career advancement within the healthcare organization.

University Hospitals Plymouth NHS Trust

Providing outstanding integrated care and making a difference to people's lives #1BigTeam

Science & Healthcare
Industry
5001-10,000
Employees
1998
Founded Year

Mission & Purpose

University Hospitals Plymouth NHS Trust provides a range of healthcare services across Plymouth and the surrounding areas, including acute and specialist medical care. Their ultimate mission is to deliver high-quality, patient-centered care, enhance health outcomes, and ensure safety. Their purpose is to improve the well-being of the community by offering exceptional clinical services, advancing medical research, and fostering education in healthcare.