FAQs
What are the primary responsibilities of the Medicine Rota and Ops Administrator?
The primary responsibilities include managing medical rotas, ensuring minimum safe levels and skill mix, providing administrative support to the senior patient administrator, ensuring compliance with CERNER, and facilitating communication between hospital sites and departments.
What departments will the post holder be working with?
The post holder will work across various medical specialties, closely collaborating with clinical rota leads, clinical administrative staff, service managers, and departments within the Medicine Division.
What qualifications or experience are required for this role?
The job description specifies that candidates should have relevant experience in rota coordination, administrative support, and effective communication within a healthcare setting. Please refer to the detailed person specification for specific qualifications.
Is there a requirement for using specific software in this role?
Yes, familiarity with CERNER (Patient Administration System) is required, along with a strong ability to manage data quality issues related to 18-week targets and cancer two-week waits.
Will the post holder be required to cover absences in the department?
Yes, the post holder will be responsible for managing absences in accordance with departmental guidelines.
Are there opportunities for professional development in this position?
While the job description does not specify, Chelsea and Westminster Hospital NHS Foundation Trust is known for supporting the professional development of its staff, and opportunities may be available.
What is the work environment like at Chelsea and Westminster Hospital NHS Foundation Trust?
The Trust is recognized as one of the top performing and safest trusts in England, providing a supportive work environment across its acute hospital sites and clinics.
How important is communication in this role?
Communication is crucial, as the post holder will need to ensure effective communication across different hospital departments to support the smooth running of medical staffing rotas and management of patient pathways.
What kind of support will the post holder provide to Service Managers?
The post holder will provide general administrative support to Service Managers, assisting in the overall operational management of the Medicine Division.
What other tasks might be included in the role beyond rota management?
Other tasks may include addressing compliance and data quality issues, assisting with operational queries, and supporting the broader operational team within the division.