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Mentoring and Employment Support Officer

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ecocareers

11d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Education & Teaching
  • London

AI generated summary

  • You should have a Level 3 Mentorship qualification, housing association experience, knowledge of Careers guidance for 16-24, customer service standards, data processing systems, and ICT.
  • You will mentor NEETs, create career plans, deliver engaging activities, build trust with young people, and collaborate with partners while ensuring quality outcomes and effective job search skills.

Requirements

  • Preferably Level 3 Mentorship qualification
  • Experience working in a housing association or council
  • Extensive knowledge of the current and developing national context in which Careers information advice and guidance for young adults (16-24 years old) sits
  • Knowledge of customer service standards
  • Knowledge of implementing systems to gather and accurately process data
  • Knowledge of Information & Communications Technology

Responsibilities

  • Use of innovative, safe, popular, fun and outcome focused activities that appeal to local young people and support their achievement of outcomes, including virtual delivery where that is beneficial.
  • Building trust, rapport and honest relationships with young people, to help young people consider their options and become positive and motivated about their future.
  • Providing participants with expert mentoring support to enhance employability skills and ensure outstanding and sustainable outcomes in relation to further education, employment and skills.
  • Independently managing a caseload of NEETs, ensuring a consistent and quality regular mentoring service to all, creating bespoke career pathway plans and supporting the young person towards their agreed outcomes.
  • Creating connections and working closely in collaboration with a range of partners including youth and community organisations, education and training providers and others to generate effective networks and joined-up approaches to promote essential life skills.
  • To be responsible for ensuring that quality assurance procedures are in place and implemented across the project, working with other staff to maintain the standards and meet the stated outcomes.
  • To undertake 1:1 mentoring and coaching sessions, helping clients to create CVs and utilising the internet to develop job search skills. This includes all individuals seeking to enter employment and/or learning to achieve their goals either one to one and or in small groups.
  • To create individual SMART (Specific, Measurable, Achievable, Relevant, and Timebound) actions plans with clear goals.

FAQs

What is the duration of the contract for the Mentoring and Employment Support Officer position?

The contract is an initial 6 to 12 months ongoing.

What are the working hours for this role?

The working hours are Monday to Friday, from 9 am to 5 pm.

Is the position field-based?

Yes, the position involves field-based responsibilities as well as hybrid working.

What qualifications are preferred for this position?

A Level 3 Mentorship qualification is preferred for this role.

What age group will I be working with in this role?

You will be working with young people aged 16-24 years old.

What types of activities will I be responsible for implementing?

You will implement innovative, safe, fun, and outcome-focused activities that appeal to local young people.

Is experience in a housing association or council required?

Yes, experience working in a housing association or council is preferred.

What are SMART action plans?

SMART action plans are Specific, Measurable, Achievable, Relevant, and Timebound goals created for individual participants.

Will I be responsible for conducting 1:1 mentoring sessions?

Yes, you will undertake 1:1 mentoring and coaching sessions with participants.

Are there opportunities for collaboration with other organizations?

Yes, you will work closely in collaboration with various partners, including youth and community organizations and education providers.

Will quality assurance procedures be part of my responsibilities?

Yes, you will be responsible for ensuring that quality assurance procedures are implemented across the project.

What skills will I help participants develop?

You will help participants enhance their employability skills, including CV creation and job search skills.

Is prior knowledge of customer service standards necessary?

Yes, extensive knowledge of customer service standards is required for this role.

ecocareers

Human Resources
Industry
1-10
Employees

Mission & Purpose

Ecocareers provides a specialized job search for careers that make a difference. Launched in 2023, the site has already helped hundreds of thousands of job seekers find work in the sustainability sector. It's trusted by leading organizations pioneering sustainability, such as Springer Nature Group, Resource Environmental Solutions LLC, The Nature Conservancy, and the IPCC (The Intergovernmental Panel on Climate Change).