FAQs
What is the primary role of a Merchant Sales Officer at Bank of America?
The primary role of a Merchant Sales Officer (MSO) is to manage a portfolio of clients and prospects, providing merchant advisory services and selling solutions that address their merchant processing needs while driving sales within their respective portfolios.
Is this position full-time or part-time?
This position is a full-time role, with expectations of working 40 hours per week.
What type of clients will the Merchant Sales Officer be working with?
The Merchant Sales Officer will work with business banking clients across various segments, including healthcare, consumer and retail, commercial real estate, media and telecom, and general industries.
Does this role require travel?
Yes, this role requires travel to in-person meetings with clients, internal partners, and senior leaders within the firm.
What are the required skills for this position?
Required skills include 2+ years of direct sales experience, expert knowledge of digital payments and receivables, proven experience cultivating client relationships, effective communication skills, and strong analytical and organizational skills.
Are candidates with a specific educational background preferred for this role?
Yes, a Bachelor's degree or equivalent experience is preferred for this role.
What kind of industry experience is desirable for this position?
Desirable candidates should have 2+ years of core acquiring industry experience and consultative sales experience with business banking and large corporate clients, preferably within one of the five key industries related to the role.
What type of benefits does Bank of America offer to its employees?
Bank of America offers competitive benefits to support the physical, emotional, and financial well-being of its employees and their families.
Is training provided for new employees in this role?
Yes, Bank of America invests heavily in its teammates, which includes providing training and opportunities for learning and growth.
How does the Merchant Sales Officer contribute to the company's responsible growth strategy?
The Merchant Sales Officer contributes to responsible growth by delivering high-value solutions that meet clients' needs, deepening relationships with existing clients, and proactively identifying opportunities for new business.