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Miami Community Mortgage Bank Sales Consultant (SAFE)

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Banking & Finance
  • Miami Beach
  • 7d left

AI generated summary

  • You need 2+ years in sales and mortgage retail, strong lending product knowledge, community relationships, customer service skills, and proficiency in Microsoft Office. Bilingual preferred.
  • You will originate mortgage loans, interact with clients, conduct outreach, process applications, ensure quality service, adhere to compliance, and stay informed on industry trends.

Requirements

  • 2+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
  • 2+ years of mortgage retail sales experience
  • Expertise of general lending products and overall mortgage industry experience
  • Experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local or external sources
  • Established relationships with diverse realtor organizations and affordable lending nonprofits in assigned market
  • Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs and 3rd party assistance programs
  • FHA/VA & conventional loan experience is preferred
  • Knowledge and understanding of sales prospecting and generating referrals
  • Experience with educating clients on various mortgage purchase programs
  • Experience developing and cultivating professional relationships
  • Customer service experience
  • Basic Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to provide leadership by coaching, training, and mentoring
  • Bilingual speaking proficiency in Spanish/English preferred

Responsibilities

  • Sit within assigned bank branches and originate mortgage loans. Collaborate with branch leadership, participate in branch huddles, mentor and coach employees to increase knowledge of mortgage products and processes. Perform miscellaneous duties as needed and required
  • Conduct outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities
  • Interact with customers to understand their needs and provide them with high quality customer service; inform prospective and existing customers of Wells Fargo Home Mortgage programs; analyze and offer mortgage loan products based on the client's needs
  • Process loan applications for mortgage transactions and review rates and terms within guidelines
  • Maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
  • Continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
  • Adhere to policies, underwriting requirements, compliance requirements, and loan procedures. Collaborate with fulfillment partners to meet the needs of our clients throughout the origination process
  • Stay informed of mortgage industry trends and developments in the assigned market and develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace

FAQs

What is the main responsibility of a Community Mortgage Bank Sales Consultant at Wells Fargo?

The main responsibility is to originate mortgage loans while collaborating with branch leadership, mentoring employees, and providing high-quality customer service to clients.

What qualifications are required for this position?

The position requires at least 2 years of sales experience or equivalent demonstrated through work experience, training, military experience, or education.

Is previous mortgage retail sales experience preferred?

Yes, having 2+ years of mortgage retail sales experience is desired for this role.

What kind of lending products should candidates be knowledgeable about?

Candidates should have expertise in general lending products and overall mortgage industry experience, including FHA/VA and conventional loan products.

Is being bilingual preferred for this role?

Yes, bilingual speaking proficiency in Spanish/English is preferred.

What type of customer service experience is required?

Candidates should have experience providing excellent customer service and should be able to develop and cultivate professional relationships with clients.

Are there travel requirements for this position?

Yes, there is a willingness to travel required for this role.

What is the schedule flexibility needed for this position?

Candidates must be able to work nights, weekends, or holidays as needed or scheduled.

What is necessary to comply with the S.A.F.E. Mortgage Licensing Act of 2008?

Ongoing employment is contingent upon meeting all requirements of the S.A.F.E. Act, including acceptable background investigation results and SAFE registration.

Is there a specific date by which applications will be considered?

The posting end date for this job is May 29, 2025, but it may come down early due to the volume of applicants.

What support does Wells Fargo provide to applicants with disabilities?

Wells Fargo provides accommodations for applicants with disabilities upon request during the recruitment process.

Does Wells Fargo have a drug-free workplace policy?

Yes, Wells Fargo maintains a drug-free workplace as part of their employment policies.

Will training be provided for this role?

Yes, the role includes continuous pursuit of Wells Fargo training offerings to increase knowledge of company products, policies, and underwriting requirements.

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.