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Miami Community Mortgage Bank Sales Consultant (SAFE)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Miami Shores
  • 7d left

AI generated summary

  • You need 2+ years of sales and mortgage experience, strong industry knowledge, relationships with realtors/nonprofits, community loan product expertise, and bilingual in Spanish/English is a plus.
  • You will originate mortgage loans, mentor branch staff, conduct outreach to clients, process applications, ensure high customer satisfaction, and stay updated on industry trends.

Requirements

  • 2+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
  • 2+ years of mortgage retail sales experience
  • Expertise of general lending products and overall mortgage industry experience
  • Experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local or external sources
  • Established relationships with diverse realtor organizations and affordable lending nonprofits in assigned market
  • Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs and 3rd party assistance programs
  • FHA/VA & conventional loan experience is preferred
  • Knowledge and understanding of sales prospecting and generating referrals
  • Experience with educating clients on various mortgage purchase programs
  • Experience developing and cultivating professional relationships
  • Customer service experience
  • Basic Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to provide leadership by coaching, training, and mentoring
  • Bilingual speaking proficiency in Spanish/English preferred

Responsibilities

  • Sit within assigned bank branches and originate mortgage loans. Collaborate with branch leadership, participate in branch huddles, mentor and coach employees to increase knowledge of mortgage products and processes. Perform miscellaneous duties as needed and required
  • Conduct outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities
  • Interact with customers to understand their needs and provide them with high quality customer service; inform prospective and existing customers of Wells Fargo Home Mortgage programs; analyze and offer mortgage loan products based on the client's needs
  • Process loan applications for mortgage transactions and review rates and terms within guidelines
  • Maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
  • Continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
  • Adhere to policies, underwriting requirements, compliance requirements, and loan procedures. Collaborate with fulfillment partners to meet the needs of our clients throughout the origination process
  • Stay informed of mortgage industry trends and developments in the assigned market and develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace

FAQs

What is the main responsibility of the Community Mortgage Bank Sales Consultant at Wells Fargo?

The main responsibility is to originate mortgage loans while collaborating with branch leadership and mentoring employees on mortgage products and processes.

Is prior mortgage sales experience required for this position?

While not explicitly required, 2+ years of mortgage retail sales experience is desired.

What qualifications do I need to apply for this job?

You need 2+ years of sales experience or equivalent demonstrated through work experience, training, military experience, or education. Mortgage retail sales experience and knowledge of general lending products are preferred.

Are bilingual skills necessary for this position?

No, but bilingual speaking proficiency in Spanish/English is preferred and may enhance your candidacy.

What kind of training will I receive if hired?

You will receive continuous training offerings to increase your knowledge of company products, policies, procedures, and underwriting requirements.

Will I be required to travel for this role?

Yes, there is a willingness to travel as part of the job expectations.

What are the working hours for this position?

You may be required to work nights, weekends, or holidays as needed or scheduled.

Is this position contingent upon background checks?

Yes, ongoing employment is contingent upon meeting regulatory requirements, which include acceptable background investigation results.

What type of customer service will I be providing in this role?

You will be providing high-quality customer service by interacting with clients to understand their needs and informing them about Wells Fargo Home Mortgage programs.

How does the SAFE registration process work?

The SAFE registration process will be initiated by Wells Fargo immediately after your employment start date, and you must comply with the S.A.F.E. Mortgage Licensing Act of 2008.

Are there any specific computer skills required for this role?

Basic Microsoft Office skills are required.

What is the application process for this position?

You can apply through the Wells Fargo external Careers Site or other relevant job posting platforms.

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.