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Middle East Benefits Manager

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  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    People, HR & Administration
  • Dubai

Requirements

  • Bachelor's Degree or equivalent in business, Human Resources or related field or experience in the consulting industry.
  • Minimum 7+ years of experience in professional services firm and/or organizations in The Middle East with strong cultural support for progressive human resource practices, including 5 years' experience in International Benefits ideally in consulting industry.
  • Knowledge and experience with adjacent areas of Compensation and Wellbeing are an advantage.
  • Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making.
  • Fluent in English, fluency in Arabic is a plus.

Responsibilities

  • Oversee the strategic planning of our Middle East benefits and programs, as well as escalations on day-to-day operations.
  • Develop and execute a comprehensive benefits strategy that aligns with company goals, values, and budget. Continuously assess and adjust the strategy to ensure market competitiveness, inclusiveness, compliance, and that programs are meeting the evolving needs of our employees
  • Diving deep into problems, driving process improvements, and developing scalable tools and processes to meet business needs, whilst ensuring a quality employee experience. A proven track record of leveraging technology for automation is essential.
  • Actively engage employees to drive uptake of a wide variety of benefits and regularly produce clear communications to help staff understand the best way of using and maximizing their benefits.
  • Manage complex employee queries and escalations regarding benefits.
  • Manage relationships with benefit plan providers, brokers, and other relevant vendors. Negotiate contracts, evaluate performance, and monitor service levels to ensure the delivery of high‐quality services.
  • Conduct benchmarking and analysis to ensure our benefits packages remain competitive.
  • Stay informed about regional and local laws, regulations, and industry trends impacting employee benefits; ensure benefit programs comply.
  • Work closely with Global Benefits and Wellbeing Centre of Expertise (COE) to ensure alignment on strategy, leveraging global expertise (i.e.healthcare, income protection) to enhance local implementation. Partner with other relevant teams on processes, practices and automation.

FAQs

What are the primary locations for this position?

The primary locations for the Middle East Benefits Manager position are Dubai, Riyadh, and Doha.

What qualifications are required for the Middle East Benefits Manager role?

A Bachelor's Degree or equivalent in business, Human Resources, or a related field is required, along with a minimum of 7+ years of experience in a professional services firm or organizations in the Middle East, including 5 years of experience in International Benefits, ideally in the consulting industry.

Is fluency in Arabic necessary for this position?

Fluency in English is essential, and fluency in Arabic is a plus but not mandatory.

What responsibilities does the Middle East Benefits Manager have?

Responsibilities include overseeing the planning of benefits programs, developing and executing a comprehensive benefits strategy, managing employee communications, handling complex queries, managing vendor relationships, and ensuring compliance with local laws and regulations.

What kind of experience is preferred for candidates applying for this role?

Candidates with a strong background in international benefits within the consulting industry, as well as experience in adjacent areas such as Compensation and Wellbeing, are preferred.

What is the deadline for applications?

Applications will be accepted until January 22, 2025.

Will there be an interview process after the application review?

Yes, individual interview appointments will be scheduled following a review of the received applications.

Can I ask questions about the role before applying?

Yes, you can reach out to Simona Ududec, who is available to answer any questions you may have confidentially.

Does Boston Consulting Group offer equal employment opportunities?

Yes, Boston Consulting Group is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected by law.

Is there an emphasis on technology in this role?

Yes, a proven track record of leveraging technology for automation and developing scalable tools and processes is essential for enhancing the employee benefits experience.

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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

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