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Mortgage Associate - Leeds

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HSBC

Apr 11, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Real Estate & Property
  • £23.2K
  • Leeds

Requirements

  • No formal qualifications are required for the role. We are looking for people who are driven and want to succeed in their role. Within Mortgages and HSBC there is scope for you to progress in your career through the business. We want those who have a passion for helping customer and strive to provide a superior service.
  • The role holder should have following skills and experience:
  • Ability to work in fast-paced environment
  • Excellent communication skills
  • Effective problem solving ability

Responsibilities

  • Engaging with a wide range of customers over the telephone, using your strong verbal skills to build meaningful relationships
  • Adhere to call processes, procedures and guidelines
  • Delivering outstanding customer service by successfully responding to questions and queries, showing your passion and dedication along the way
  • The role holder will be responsible for delivering operational key performance metrics
  • Bringing a good sense of fun and humour to the role is essential too

Finance
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.

Culture & Values

  • We value difference

    Seeking out different perspectives

  • We succeed together

    Collaborating across boundaries

  • We take responsibility

    Holding ourselves accountable and taking the long view

  • We get it done

    Moving at pace and making things happen

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