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Mortgage Retail Sales Consultant (Safe)

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Real Estate & Property
  • Philadelphia
  • 8d left

AI generated summary

  • You need 2+ years in mortgage sales, basic Microsoft Office skills, documented mortgage fundings, strong communication, customer service experience, and reliable transport.
  • You will solicit residential mortgages, build relationships, provide customer service, analyze financial data, and ensure compliance while communicating loan options and maintaining client satisfaction.

Requirements

  • 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
  • Basic Microsoft Office skills
  • Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
  • Excellent verbal, written, and interpersonal communication skills
  • Mortgage industry experience
  • Knowledge and understanding of sales prospecting and generating referrals
  • Experience developing and cultivating professional relationships
  • Customer service experience
  • Ability to lift 20+ pounds
  • Reliable transportation
  • Ability to work nights, weekends, and/or holidays as needed or scheduled

Responsibilities

  • Participate in soliciting residential mortgages from various sources
  • Produce high quality loans which are compliant and provide excellent customer service
  • Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
  • Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market
  • Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
  • Understand real estate appraisals, title reports, and real estate transactions
  • Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs
  • Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk
  • Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
  • Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements

FAQs

What is the primary responsibility of a Mortgage Retail Sales Consultant at Wells Fargo?

The primary responsibility is to solicit residential mortgages, produce high-quality loans, build relationships with various sources, and provide excellent customer service.

What qualifications are required for this position?

The position requires 2+ years of Mortgage Retail Sales experience or equivalent demonstrated through work experience, training, military experience, or education.

What skills are desired for this role?

Desired skills include basic Microsoft Office skills, excellent verbal and written communication, experience in cultivating professional relationships, customer service experience, and knowledge of sales prospecting.

Is SAFE registration required for this position?

Yes, SAFE registration is required at the time of employment, and Wells Fargo will initiate the registration process immediately after employment start date.

What are the typical working hours for this position?

The position may require working nights, weekends, and/or holidays as needed or scheduled.

Are there any physical requirements for this job?

Yes, the ability to lift 20+ pounds is required for this position.

How does Wells Fargo approach equal opportunity employment?

Wells Fargo is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Is there a drug and alcohol policy in place?

Yes, Wells Fargo maintains a drug-free workplace and has a defined Drug and Alcohol Policy.

What kind of training will I receive in this role?

You will have access to Wells Fargo's training offerings to increase your knowledge of company products, policies, procedures, and underwriting requirements.

How does Wells Fargo ensure compliance within this role?

Employees are accountable for executing all applicable risk programs, following Wells Fargo policies, and fulfilling compliance obligations effectively.

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.