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Mortgage Retail Sales Consultant (SAFE) Houston

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Wells Fargo

23d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Real Estate & Property
  • Houston

AI generated summary

  • You need 2+ years in mortgage retail sales, basic MS Office skills, strong communication, experience in referrals, customer service, SAFE registration, reliable transport, and flexibility for scheduling.
  • You will solicit residential mortgages, build relationships with industry professionals, analyze customer needs, and ensure compliance while providing excellent service and promoting loan products.

Requirements

  • 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Basic Microsoft Office skills
  • Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
  • Excellent verbal, written, and interpersonal communication skills
  • Mortgage industry experience
  • Knowledge and understanding of sales prospecting and generating referrals
  • Experience developing and cultivating professional relationships
  • Customer service experience
  • This position requires SAFE registration at the time of employment.
  • Ability to lift 20+ pounds
  • Reliable transportation
  • Ability to work nights, weekends, and/or holidays as needed or scheduled

Responsibilities

  • Participate in soliciting residential mortgages from various sources
  • Produce high quality loans which are compliant and provide excellent customer service
  • Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
  • Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market
  • Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
  • Understand real estate appraisals, title reports, and real estate transactions
  • Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs
  • Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk
  • Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
  • Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements

FAQs

What is the role of a Mortgage Retail Sales Consultant at Wells Fargo?

The Mortgage Retail Sales Consultant participates in soliciting residential mortgages, producing high-quality loans, building relationships with various sources, and providing excellent customer service.

What are the required qualifications for this position?

The required qualifications include 2+ years of Mortgage Retail Sales experience or equivalent demonstrated through work experience, training, military experience, or education.

Are there any desired qualifications for this job?

Yes, desired qualifications include basic Microsoft Office skills, documented retail residential mortgage fundings over the past 12 months, excellent communication skills, mortgage industry experience, knowledge of sales prospecting, and customer service experience.

What does the job expectation state regarding SAFE registration?

The job expectation states that SAFE registration is required at the time of employment, and Wells Fargo will initiate the registration process immediately after the employment start date.

Is there a requirement for reliable transportation?

Yes, reliable transportation is a requirement for this position.

Will I need to work nights, weekends, or holidays?

Yes, the position may require working nights, weekends, and/or holidays as needed or scheduled.

Does Wells Fargo have a diversity and inclusion policy?

Yes, Wells Fargo values diversity, equity, and inclusion in the workplace and welcomes applications from all qualified candidates regardless of various protected characteristics.

What is expected in terms of customer service in this role?

Maintaining a high standard of client satisfaction and quality by ensuring timely and proactive customer communication is expected.

Is prior mortgage industry experience important for this job?

Yes, prior mortgage industry experience is one of the desired qualifications for this position.

What are my obligations in terms of risk and compliance?

Employees are accountable for the execution of all applicable risk programs and must adhere to Wells Fargo policies and procedures, fulfill risk and compliance obligations, and make sound risk decisions.

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Wells Fargo

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.