Multi-brands Customer Host John Lewis Edinburgh (30 Hours)

L'Oréal

Oct 18

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Sales & Business Development
Edinburgh

Requirements

You will ooze passion for our brands and delivering exceptional service, even if you don’t have experience within this industry, we will give you the tools you need to be a beauty expert!
You love keeping up to date with the latest cosmetics and skincare trends and applications.
You are a real people person and love meeting new people, being able to host your new and existing customers in store, taking them on a personalised journey!
You will proactively approach customers in a warm and friendly manner to provide a world class customer experience.
You will be self -driven and can motivate yourself to deliver on individual sales targets, with occasionally being the sole ambassador for your team.

Responsibilities

Hosting your customers across our beauty play zones, you will immerse them in memorable and genuine face to face store experiences, developing personal connections with your customers to build trust and loyalty.
Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products.
You will make it your own but make it all about them.
You will ooze passion for our brands and delivering exceptional service, even if you don’t have experience within this industry, we will give you the tools you need to be a beauty expert!
You love keeping up to date with the latest cosmetics and skincare trends and applications.
Our teams are passionate for cross category selling across our iconic products, by sharing key benefits and features to our products.
You are a real people person and love meeting new people, being able to host your new and existing customers in store, taking them on a personalised journey!
Delivering individual consultations, by demonstrating empathy with sharing tailored recommendations.
You will proactively approach customers in a warm and friendly manner to provide a world class customer experience.
You will be self-driven and can motivate yourself to deliver on individual sales targets, with occasionally being the sole ambassador for your team.
Your induction will consist of regular training with your Area Manager, Education Mentor and Peers.
From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, and Fragrance.
Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
You will attend quarterly team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products!
You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience.
The future is yours!
We will support your progression leading into an elevated Beauty Advisor, Metier training role and Team Management roles.

FAQs

What is the job title for this position?

The job title is Multi-brands Customer Host at John Lewis Edinburgh.

How many hours per week is this position?

This position is for 30 hours per week.

What are the main responsibilities of this role?

The main responsibilities include hosting customers, providing personalized consultations, building trust and loyalty, and achieving individual sales targets.

Do I need previous experience in the beauty industry to apply?

No, you do not need previous experience in the beauty industry; passion for the brands and a willingness to learn are key.

What brands will I be representing in this position?

You will be representing L’Oréal Luxe’s prestigious portfolio, including brands like Lancôme, Yves Saint Laurent, Giorgio Armani, and Luxury Designer Fragrances.

Will I receive training for this job?

Yes, you will receive training through an induction program, regular training sessions, and access to E-Learning modules.

What type of benefits does this job offer?

Benefits include a competitive salary, commission scheme, access to L’Oréal products, 30 days of holiday, discounted dental insurance, and additional mental health and financial support.

Is there an opportunity for career progression in this role?

Yes, there are opportunities for progression into elevated Beauty Advisor positions, Metier training roles, and Team Management roles.

Is the work environment inclusive and diverse?

Yes, L’Oréal is committed to creating a diverse, equitable, and inclusive environment where everyone is welcome and valued.

Can I apply for multiple positions at once?

Yes, you can apply to up to three jobs within a rolling 30-day window.

L'Oréal

Retail & Consumer Goods

Industry

10,001+

Employees

1909

Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.