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Multi-Brands Customer Host John Lewis Oxford (22.5 Hours)

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L'Oréal

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
    Customer Relations
  • Oxford

AI generated summary

  • You must be passionate about beauty, stay updated on trends, love meeting new people, deliver exceptional service, achieve sales targets, and be self-driven and motivated.
  • You will host customers, create personalized experiences, build trust, provide tailored recommendations, educate on products, and be their personal shopper.

Requirements

  • You will ooze passion for our brands and delivering exceptional service, even if you don’t have experience within this industry, we will give you the tools you need to be a beauty expert!
  • You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate for cross category selling across our iconic products, by sharing key benefits and features to our products.
  • You are a real people person and love meeting new people, being able to host your new and existing customers in store, taking them on a personalised journey! Delivering individual consultations, by demonstrating empathy with sharing tailored recommendations.
  • You will proactively approach customers in a warm and friendly manner to provide a world class customer experience.
  • You will be self -driven and can motivate yourself to deliver on individual sales targets, with occasionally being the sole ambassador for your team.

Responsibilities

  • Hosting your customers across our beauty play zones, you will immerse them in memorable and genuine face to face store experiences, developing personal connections with your customers to build trust and loyalty.  Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products. You will make it your own but make it all about them.

FAQs

What will my role be as a Multi-Brands Customer Host at John Lewis Oxford?

As a Multi-Brands Customer Host at John Lewis Oxford, you will be a Brand Ambassador across the L’Oréal Luxe prestigious portfolio of brands, including Lancôme, Yves Saint Laurent, Giorgio Armani, and Luxury Designer Fragrances.

How many hours per week will I be working in this role?

This role is for 22.5 hours per week.

What type of products will I be representing as a Brand Ambassador?

You will be representing cosmetics, skincare, and fragrance products from Lancôme, Yves Saint Laurent, Giorgio Armani, and Luxury Designer Fragrances.

What qualities are you looking for in a candidate for this position?

We are looking for candidates who are passionate about beauty, love making people feel amazing, and are excited to represent top brands in the beauty market.

Will I have the opportunity to work with a diverse range of customers?

Yes, as a Multi-Brands Customer Host, you will have the opportunity to interact with a diverse range of customers who are interested in luxury beauty products.

L'Oréal

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.