FAQs
What are the key responsibilities of the Multi Language Sales Agent position?
The key responsibilities include providing comprehensive information about The Walt Disney World Resort, supporting the Latin America Consumer Direct channel, assisting Guests with resort bookings, handling payments, making reservation modifications, and recommending additional vacation experiences.
What are the required qualifications for this position?
Required qualifications include being bilingual in English and Spanish, having one year of sales and service experience in a high-volume environment, strong interpersonal and communication skills, computer proficiency, and the ability to complete required company trainings.
What are the preferred qualifications for this position?
Preferred qualifications include knowledge of Walt Disney World products and services, sales or service experience in a call center environment, familiarity with international vacation planning practices, and the ability to learn multiple computer systems.
What is the starting pay rate for this position?
The starting pay rate for this position is $18.25 per hour, with the potential for higher pay based on experience and the ability to earn performance incentives ranging from $2.50 to $7.50 per hour.
What are the operating hours for the Disney Central Orlando?
The operating hours for Disney Central Orlando are Sunday through Saturday, from 6:45 a.m. to 11:15 p.m.
Is there a training program for this position?
Yes, there is a paid training program where agents participate in multiple performance and knowledge assessments.
What is the nature of the work schedule for this position?
The work schedule is flexible and may include overtime, weekends, and holidays.
Are there any accommodations for individuals with disabilities during the application process?
Yes, individuals with disabilities may request a reasonable accommodation to search for a job opening or apply by emailing Candidate.Accommodations@Disney.com for assistance.
Does Disney promote diversity and equal opportunity employment?
Yes, The Walt Disney Company is an equal opportunity employer and welcomes all job seekers, including individuals with disabilities and veterans with disabilities, without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.