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MULTIFUNCTIONAL SALES ASSOCIATE

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MANGO

9d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Hospitality & Retail
  • Aventura
  • Quick Apply

AI generated summary

  • You should have 1+ years in retail, strong customer service skills, time management, enthusiasm, adaptability, and effective communication. Familiarity with POS systems is a plus.
  • You will provide excellent customer service, maintain store standards, process transactions, manage stockroom operations, train new staff, and uphold health and safety standards daily.

Requirements

  • Preferred 1+ years prior work experience in a retail sales environment
  • Customer service oriented
  • Independent work ethic, time management skills
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • High energy, enthusiastic, passionate, and upbeat attitude
  • Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
  • Strong communication skills
  • Ability to adapt – energy and speed
  • Computer skills to operate point of sale system is a plus

Responsibilities

  • Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
  • It will be necessary to be familiar with the sales indicators and focusing on improving them. To accomplish this, Multifunctional Sale Associates will have to focus on all the tools available to foster the omnichannel experience.
  • They need to ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
  • Different tools will be provided to cover the tasks mentioned above and it is crucial that these tools are used efficiently and in a respectful and appropriate way.
  • While working at the cash desk, Multifunctional Sales Associates are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
  • When working in the stockrooms, Multifunctional Sale Associates are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
  • Multifunctional Sales Associates are expected to share their knowledge with new starters providing them with basic training and collaborating on their onboardings. At all times, they will be expected to behave according to the values of Mango.
  • The wellbeing of all our staff is key, and because of that, it is expected to carry all the above following at all the times our Health and Safety standards.

FAQs

What is the role of a Multifunctional Sales Associate at Mango?

The Multifunctional Sales Associate is responsible for ensuring the best customer experience in the store, contributing to sales, maintaining shop floor standards, processing transactions, and assisting in stockroom operations.

What qualifications are required for this position?

The preferred qualifications include 1+ years of prior work experience in a retail sales environment, strong customer service orientation, good time management skills, and a high energy and positive attitude.

What is the working environment like at Mango?

Mango offers a proactive and dynamic working environment with a young, multicultural team that values good communication and a positive attitude.

What are the key responsibilities of this role?

Key responsibilities include providing customer support, maintaining store standards, processing register transactions, assisting in stockroom operations, and training new employees.

What benefits are offered to employees?

Employees enjoy a 40% discount on products, insurance benefits, a 401(K) pension plan, holidays and wellness days, vacation days, commuter benefits, and monthly bonuses or commissions.

How is the pay structured for this position?

The pay rate for this position starts at $16 per hour, but may vary based on location, job-related knowledge, skills, and experience.

Is prior experience necessary for this job?

While 1+ years of prior work experience in a retail sales environment is preferred, it is not strictly required.

Do we provide training for new employees?

Yes, new employees will receive training and support from existing team members to help them onboard effectively.

What is the store location for this job?

The position is located at the Mango store in Aventura Mall, Aventura, Florida.

Is there room for career advancement at Mango?

Yes, Mango invests in personal and professional development, offering access to training courses, mentoring, and internal promotion opportunities.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.