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Navy Command - MCTA Information Support Officer

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UK Ministry of Defence

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
  • Portsmouth

AI generated summary

  • You need strong organizational skills, attention to detail, MS Office proficiency, good communication, and UK nationality. Must pass security checks and criminal record checks.
  • You will support the Ihub Manager, guide staff on Microsoft 365, maintain electronic records, handle classified reports, and use the procurement system for orders at Portsmouth Naval Base.

Requirements

  • Do you have a passion for delivering excellent customer service? Are you passionate about information and keeping accurate records? We need you to assist in the provision of efficient and effective information support to Maritime Capability Trials and Assessment (MCTA)!
  • This is a customer focused role and the successful applicant will need exceptionally strong organisational skills, be focused on attention to detail, self-motivated and able to achieve results using their own initiative. Candidates should be able to work well in a fast-paced environment and have an ability to multi-task along with a solid understanding of: MS Outlook, MS Excel, MS Word and SharePoint. Candidates should also have good written and verbal communication, numeracy and digital literacy.
  • Successful candidates must undergo a criminal record check.
  • Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. People working with government assets must complete baseline personnel security standard checks.
  • Open to UK nationals only.

Responsibilities

  • To support the Ihub Manager and Information Manager in the provision of information support to the unit, assisting colleagues and customers as required.
  • To provide guidance to staff on SharePoint and other Microsoft 365 capabilities.
  • To maintain electronic records iaw MOD Information Management Policy.
  • To maintain, process and dispatch classified reports and assets iaw MOD Security Policy.
  • To use the procurement system to order consumables and equipment.
  • The Business Support team are based in Victory building within Portsmouth Naval Base where regular office attendance is required to deliver the outputs of this role.
  • To support the Ihub Manager and Information Manager in the provision of information support to the unit, assisting colleagues and customers as required.
  • To provide guidance to staff on SharePoint and other Microsoft 365 capabilities.
  • To maintain electronic records iaw MOD Information Management Policy.
  • To maintain, process and dispatch classified reports and assets iaw MOD Security Policy.
  • To use the procurement system to order consumables and equipment.
  • The Business Support team are based in Victory building within Portsmouth Naval Base where regular office attendance is required to deliver the outputs of this role.

FAQs

What is the primary role of the MCTA Information Support Officer?

The primary role is to assist in the provision of efficient and effective information support to the Maritime Capability Trials and Assessment (MCTA), including maintaining electronic records and providing guidance on Microsoft 365 capabilities.

What are the working hours for this position?

The position is advertised at 37 hours per week.

Where is the MCTA Information Support Officer located?

The role is located in Victory Building within Portsmouth Naval Base.

What kind of support will I provide to the team?

You will support the Ihub Manager and Information Manager by assisting colleagues and customers, maintaining electronic records, processing classified reports, and using the procurement system to order consumables and equipment.

What qualifications are preferred for this role?

Candidates should have strong organizational skills, attention to detail, proficiency in MS Outlook, MS Excel, MS Word, SharePoint, and good written and verbal communication skills.

What benefits does the position offer?

Benefits include a salary of £26,235, a Civil Service Defined Benefit Pension scheme contribution, 25 days paid annual leave (rising to 30 days after five years), personal and professional development, flexible working options, and more.

Is there an apprenticeship opportunity associated with this role?

Yes, successful candidates can discuss development options including undertaking an apprenticeship for professional qualifications tailored to their role.

Are there any specific behaviours assessed during the selection process?

Yes, candidates will be assessed against Managing a Quality Service, Delivering at Pace, Making Effective Decisions, and Communicating and Influencing.

What is the security requirement for candidates?

Candidates must undergo a criminal record check and meet security requirements, which include a security check before appointment.

Is this position open to non-UK nationals?

No, this role is open to UK nationals only.

Will travel expenses for interviews be reimbursed?

No, expenses incurred for travel to interviews will not be reimbursed.

Who can I contact for more information regarding the job?

You can contact Mr. Jack Hernandez at jack.hernandez104@mod.gov.uk for job-related inquiries.

What is the probation period for new recruits?

External recruits new to the Civil Service will be subject to a six-month probation period.

What is the policy on smoking in the workplace?

The Ministry of Defence maintains a smoke-free working environment; smoking and the use of all tobacco products are not permitted in Defence working environments, with certain exemptions.

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UK Ministry of Defence

Official corporate LinkedIn channel for the UK Ministry of Defence.

Defence & Aerospace
Industry
1001-5000
Employees

Mission & Purpose

We protect the security, independence and interests of the United Kingdom at home and abroad. We work with our allies and partners whenever possible. Our aim is to ensure that the UK’s Armed Forces have the training, equipment and support necessary for their work, and that we keep within budget. Our priorities 2015 to 2020 are to: protect our people project our global influence promote our prosperity maintain a strategic base and integrated global support network, and manage the Department of State