FAQs
What is the primary responsibility of the Night Duty Manager?
The primary responsibility of the Night Duty Manager is to maximize guest experience and satisfaction by coordinating all hotel operations during the night shift.
What qualifications are required for this position?
A college degree in hotel management or a related field is required, along with at least 2 years of experience as a Duty Manager in the Front Office.
What language skills are necessary for the Night Duty Manager role?
Strong communication skills in English are essential, and proficiency in additional languages such as German, Italian, Chinese, or Arabic is preferred.
Is prior experience in a similar role necessary?
Yes, previous experience in Front Office as a Duty Manager for at least 2 years is required.
Where is the job location?
The job requires relocation to a remote area.
What type of hospitality brand is Anantara?
Anantara is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality.
What are some of the tasks the Night Duty Manager oversees?
The Night Duty Manager oversees monitoring arrivals, ensuring guest requests are executed smoothly, and managing reservations efficiently.
Is training provided for the hotel products and services?
Yes, the Night Duty Manager is responsible for ensuring that all team members are informed about current knowledge of the hotel products and services.
What type of work environment can I expect?
You can expect a dynamic work environment in a luxury hospitality setting, focusing on guest satisfaction and team coordination.
Are there any specific personal qualities that are emphasized for this role?
Strong leadership qualities, excellent interpersonal skills, and a passion for guest service are essential for the Night Duty Manager position.