Non-Financial Risk Management: Head of CoE Operational Resilience & Business Continuity

ING

Aug 7, 2024

Applications are closed

Job
Full-time
Expert Level
Amsterdam

Requirements

You have experience in the area of operational resilience, either working in a bank or in consultancy;
You have strong leadership skills, you are able to lead your team and influence others in the organization in your area of expertise;
You are a hands-on professional with a strong 'can do' mentality, you embrace change;
You are comfortable working in an area of expertise that is still "under development" and are able to develop new concepts;
You have strong analytical capabilities, quantitative insights and problem solving skills;
You have a strong focus on the delivery of results, that are also of high quality;
Strong prioritization and planning skills;
Proven track record and skills:
University / Post Graduate (Masters Degree)
10-15 years professional experience in banking/ business consultancy/ risk management
Knowledge of the banking value chain across operations and information technology: processes, locations, ICT systems, etc.
Experience in Retail, Wholesale Banking and/or support functions experience
Experience in working in a global organization with different cultures and maturity levels
Ability to simplify complexity and drive operational excellence
Outstanding stakeholder management skills
Outstanding oral and written communication
You live and breathe the Orange Code behaviors

Responsibilities

Leading the 2LoD Operational Resilience and Business Continuity Risk team.
Supporting and challenging 1LoD on the further development and implementation of ING's Operational Resilience framework.
Functionally steer non-financial risk management in ING's local entities to develop risk management in the area of operational resilience.
Monitor the bank's compliance with operational resilience and business continuity regulatory requirements, such as the Digital Operational Resilience Act. You escalate when necessary.
Connect with other areas within non-financial risk management (IT risk, data risk, third and intragroup party risk, personal & physical security risk) to ensure a holistic approach towards operational resilience.
Report on high and critical risks in INGs critical business services and support their business owners in defining remediating actions.
Support the roll-out of tooling for managing ING's operational resilience.
Stimulating the professional development of your team members.

FAQs

What is the main purpose of the Non-Financial Risk Management team?

The main purpose of the Non-Financial Risk Management team is to ensure the resilience of ING's critical business services and to support the development and roll-out of ING's resilience-by-design approach.

What is the scope of the Head of CoE Operational Resilience & Business Continuity role?

The scope includes leading the 2LoD Operational Resilience and Business Continuity Risk team, supporting and challenging 1LoD on framework development, monitoring compliance with regulatory requirements, and improving risk management in local entities.

What qualifications are required for the Head of CoE Operational Resilience & Business Continuity position?

A university/postgraduate (Master's) degree, 10-15 years of professional experience in banking/business consultancy/risk management, and knowledge of the banking value chain are required.

What kind of experience is preferred for candidates applying for this position?

Candidates with experience in operational resilience, strong leadership skills, and those who have worked in global organizations with varying cultures and maturity levels are preferred.

Which regulatory requirements will the Head of CoE Operational Resilience & Business Continuity be monitoring?

The Head will monitor compliance with operational resilience and business continuity regulatory requirements, including the Digital Operational Resilience Act.

What are the expected leadership qualities for this role?

Strong leadership skills, the ability to influence others, a hands-on approach, and the ability to embrace change are essential qualities for this role.

How important are stakeholder management skills for this position?

Outstanding stakeholder management skills are crucial, as the role involves connecting with various teams and reporting on high and critical risks.

What kind of mental attitude is expected from candidates?

A strong 'can do' mentality, with a focus on delivering high-quality results and embracing change, is expected from candidates.

Is there an emphasis on professional development in this role?

Yes, stimulating the professional development of team members is one of the responsibilities of the Head of CoE Operational Resilience & Business Continuity.

How can I apply for this position?

You can apply by uploading your CV and motivation letter through the "Apply" button on the job listing page.

ING

Empowering people to stay a step ahead in life and in business.

Finance

Industry

10,001+

Employees

1991

Founded Year

Mission & Purpose

ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.