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Nor1 Hospitality Trainer - Las Vegas, NV

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Oracle

Sep 6

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    Hospitality & Retail

Requirements

  • Hospitality Savvy: You bring valuable experience in Revenue Management and/or Operations within the hotel industry. Your background equips you with the knowledge to drive success in luxury hotel environments.
  • Exceptional Communicator: Your interpersonal skills and confidence shine whether you’re delivering compelling group presentations or providing personalized consultations. You connect with diverse audiences and build rapport effortlessly.
  • Analytical Thinker: Your ability to distill complex data into clear, impactful business recommendations sets you apart. You use your analytical skills to drive meaningful outcomes and enhance hotel performance.
  • Dynamic and Energetic: Thrive in a high-energy, fast-paced environment. Your initiative and adaptability help you excel and inspire those around you.
  • Proven Achiever: Previous projects that resulted in increased revenue or operational efficiency are a bonus. You understand how to achieve measurable success through your expertise.
  • Flexible Traveler: Willingness to travel up to 50% to engage with hotels and deliver impactful training and support.
  • Education: Bachelor’s degree or equivalent experience.
  • Experience: Demonstrated success in a similar training or consulting role within the hospitality industry.
  • Skills: Excellent interpersonal and presentation skills, strong analytical abilities, and the ability to thrive in a fast-paced environment.

Responsibilities

  • Transformative Training: Deliver dynamic remote and onsite training sessions focused on advanced sales and motivational techniques tailored to luxury hotel upselling programs. Your goal is to empower hotel teams to excel in their roles and drive impressive results.
  • Strategic Consulting: Collaborate with a portfolio of high-profile hotels to optimize their use of our suite of products. Provide data-driven, consultative recommendations that enhance guest satisfaction, boost hotel engagement, and improve revenue performance.
  • Data-Driven Insights: Leverage your analytical skills to assess the hotel’s upselling program, including revenue production and agent engagement. Offer actionable insights and strategies to unlock new merchandising opportunities and refine the program for continued success.
  • Ongoing Support: Maintain regular online touchpoints with hotels for motivation, coaching, and support through various channels, including chat and email. Your continuous engagement will help ensure the sustained success of the upselling program.
  • Collaborative Development: Work cross-functionally with internal teams to create and update training content, ensuring it aligns with hotel brand standards and incorporates the latest technological advancements.
  • Flexible Scheduling: Adapt to global hotel onboarding schedules with flexible work hours, accommodating the diverse needs of international clients.

FAQs

Do we support remote work?

Yes, we offer a hybrid work model with both remote and onsite training opportunities.

Is travel required for this position?

Yes, the position requires travel of up to 50% to engage with hotels for training and support.

Is visa sponsorship available for this role?

No, we do not offer visa sponsorship for this position.

What is the primary focus of the Hospitality Trainer role?

The primary focus is to deliver training and consulting to upscale hotels, helping them optimize their upselling strategies and enhance guest experiences using innovative technology.

What experience is preferred for candidates applying for this position?

Candidates should have experience in Revenue Management and/or Operations within the hotel industry, particularly in a training or consulting role.

What types of skills are important for this role?

Important skills include excellent interpersonal and presentation skills, strong analytical abilities, and the capability to thrive in a fast-paced environment.

What educational background is required for this position?

A Bachelor’s degree or equivalent experience is required.

Will there be ongoing support for hotels after training is completed?

Yes, there will be regular online touchpoints for motivation, coaching, and support to ensure the continued success of the upselling program.

What types of hotels will the Hospitality Trainer work with?

The Hospitality Trainer will work with prestigious 4- and 5-star hotels across North America.

What is the expected career level for this position?

The position is categorized as Career Level - IC2.

Information Technology & Services

Technology
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.

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