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Job

Norway Disney Cultural Representative Program

💼 Graduate Job

Orlando

AI generated summary

  • The candidate for the Norway Disney Cultural Representative Program must be fluent in English, at least 18 years old, able to authentically represent Norway, receptive to Disney Look guidelines, and fully available to work varied hours including holidays and overtime.
  • The Norway Disney Cultural Representative will be responsible for interacting with guests, providing excellent customer service, selling merchandise or food and beverages, handling cash transactions, stocking and cleaning, operating attractions, and ensuring a safe and enjoyable guest experience in the Epcot World Showcase.

Graduate Job

Customer RelationsOrlando

Description

  • The Cultural Representative Program is a twelve-month work experience located at Walt Disney World® Resort, near Orlando, Florida. Participants have the opportunity to share the unique culture and customs of their country with Guests, while working different front line, guest facing roles. Participants must authentically represent one of the countries or regions we have recreated in look and feel at the Walt Disney World Resort.
  • Countries and regions represented are: Canada, China, France, Germany, Italy, Japan, Mexico, Morocco, Norway, Southeast Asia (India, Indonesia, Thailand), Sub-Saharan Africa (Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, Rwanda, South Africa, Tanzania, Uganda, Zambia, and Zimbabwe), and United Kingdom.

Requirements

  • To be eligible to apply for the Norway Cultural Representative Program, you MUST:
  • Speak English fluently.
  • Be at least 18 years of age to apply.
  • Be able to authentically represent Norway.
  • Be receptive to Disney Look guidelines.
  • Be fully available to work Sunday through Saturday, including days and nights, holidays and overtime.

Area of Responsibilities

Customer Relations

Responsibilities

  • Our Norway Cultural Representatives can be placed in a Food & Beverage, Merchandise, or Attractions role. Below are descriptions for each position.
  • Epcot World Showcase - Food and Beverage:
  • Proactively greeting and interacting with every Guest that enters or leaves the restaurants
  • Escorting Guests to tables
  • Selling food & beverages, including alcoholic beverages
  • Utilizing a computerized reservation system for seating Guests in the restaurant
  • Setting and stocking tables, carts, and restaurants side stations
  • Cash handling - manual and using computerized registers
  • Bussing tables, cleaning kitchen and counter equipment, emptying trash cans
  • Heavy lifting, pushing carts, carrying heavy trays
  • Providing resort and park information to Guests
  • Possible prolonged exposure to weather conditions
  • Epcot World Showcase - Merchandise:
  • Proactively greeting and interacting with every Guest that enters or leaves the shops
  • Demonstrating and selling merchandise (including alcohol and tobacco) in indoor and outdoor areas
  • Filling orders, preparing and assembling food items
  • Cash handling - manual and using computerized registers
  • Stocking and cleaning shelves and carts
  • Receiving/putting away stock and deliveries
  • Stroller/wheelchair rental – including repetitive lifting, stacking and pushing strollers and wheelchairs
  • Preparation of food/candy
  • Preparing packages for shipping/delivery
  • Possible prolonged exposure to weather conditions
  • Epcot World Showcase - Attractions:
  • Working at one or more of the "rides" or theater shows
  • Loading and unloading Guests from an attraction
  • Operating sophisticated ride systems
  • Memorizing and delivering lengthy narrations on a microphone to large groups
  • Retrieving and arranging strollers
  • Assisting with emergency evacuations of attractions when necessary
  • Monitoring Guest flow and providing a safe Guest experience

Application process

  • You are required to upload your Resume/CV and Cover Letter in PGF or Word format (in English) for this job application.

Details

Work type

Full time

Work mode

office

Location

Orlando