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Occupational Health Admin Team Leader & Business Development Support

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Imperial College Healthcare NHS Trust

8d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • London

AI generated summary

  • You must lead and manage the OH admin team, ensure efficient service delivery, maintain data accuracy, and provide guidance for team development and service improvement.
  • You will lead the OH admin team, oversee daily operations, ensure efficient service delivery, maintain data accuracy, and support team development for improved performance.

Requirements

  • - Provide leadership within the OH Team in the identification, review, allocation, overseeing and monitoring of the departmental administrative activity, necessary for Occupational Health to deliver services and meet service demand.
  • - Responsible for ensuring the smooth day-to-day running of the administrative aspect of the Trust OH Service. Through the line and resource management, of the Administrative Team, in partnership with the multidisciplinary team members, play a pivotal role in ensuring that the Trust and fee-paying clients receive an efficient and effective service, that meets their needs and is compliant with ICHNT OH policy and procedures and service delivery performance indicators.
  • - To ensure transactional activity, necessary for all OH activities, is undertaken in a manner that is effective and efficient, avoids duplication, embraces e-enablement, is evidence based and protects client confidentiality.
  • - To ensure that OH Service administration activity data is recorded, in real time, accurately and consistently, collected, collated, analysed, and acted on, to the benefit of service improvement.
  • - As a line manager, to provide leadership, direction, guidance, and development to the administrative team, growing individual and function competence and service delivery improvements.

Responsibilities

  • Provide leadership within the OH Team in the identification, review, allocation, overseeing and monitoring of the departmental administrative activity, necessary for Occupational Health to deliver services and meet service demand.
  • Responsible for ensuring the smooth day-to-day running of the administrative aspect of the Trust OH Service. Through the line and resource management, of the Administrative Team, in partnership with the multidisciplinary team members, play a pivotal role in ensuring that the Trust and fee-paying clients receive an efficient and effective service, that meets their needs and is compliant with ICHNT OH policy and procedures and service delivery performance indicators.
  • To ensure transactional activity, necessary for all OH activities, is undertaken in a manner that is effective and efficient, avoids duplication, embraces e-enablement, is evidence based and protects client confidentiality.
  • To ensure that OH Service administration activity data is recorded, in real time, accurately and consistently, collected, collated, analysed, and acted on, to the benefit of service improvement.
  • As a line manager, to provide leadership, direction, guidance, and development to the administrative team, growing individual and function competence and service delivery improvements.

FAQs

What is the main focus of the Occupational Health Admin Team Leader role?

The main focus is to ensure the efficient and effective delivery of the Occupational Health Admin Service, providing excellent customer service to all service users.

What are the key responsibilities of the Occupational Health Admin Team Leader?

Key responsibilities include leading the administrative team, overseeing the day-to-day running of the Trust OH Service, ensuring compliance with policies, managing data accurately, and driving service delivery improvements.

Is this role management-oriented?

Yes, the position includes line management responsibilities, providing direction and support to the administrative team to enhance their competence and service delivery.

How does the role contribute to business development?

The role supports the Customer Service & Business Development Manager in maintaining existing customer relationships and building new third-party customer connections.

What kind of team environment does this position promote?

The position promotes a collaborative team environment that values expert input, kindness, aspiration, and a commitment to shared goals in improving patient care.

Are there opportunities for career development in this position?

Yes, the role includes benefits for career development, allowing individuals to grow their skills and advance in their careers.

Are flexible working options available?

Yes, the organization is committed to equal opportunities and considers applications for flexible, part-time, or job-share work arrangements.

Who can I contact for more information about the role?

You can contact Caroline Mabbs, Head of Imperial Health at Work, via email at caroline.mabbs1@nhs.net or by telephone at 0203 3137010.

What benefits are offered to staff in this position?

Benefits include opportunities for career development, flexible working arrangements, a staff recognition scheme, and optional benefits such as Cycle to Work, car lease schemes, and leisure facility memberships.

What is the importance of the Occupational Health Service according to ICH?

The Occupational Health Service is considered vital for ensuring staff health and well-being, contributing to the success of the Trust, and ultimately leading to positive patient outcomes.

Imperial College Healthcare NHS Trust

St Mary’s, Hammersmith, Charing Cross, Queen Charlotte’s & Chelsea and the Western Eye hospitals in London

Science & Healthcare
Industry
10,001+
Employees
1823
Founded Year

Mission & Purpose

Imperial College Healthcare NHS Trust is one of the largest NHS trusts in England, providing acute and specialist healthcare services. It operates five hospitals in London, delivering a broad range of healthcare services, including world-class care in areas such as cardiology, cancer, and trauma. The Trust's mission is to improve the quality of life for patients by providing excellent healthcare, advancing medical knowledge through research, and training the next generation of healthcare professionals. Their purpose is to deliver the best possible care, driven by innovation and research.