FAQs
What is the location for this job position?
The job is located at the Newbury HQ, with a requirement to be there 4 days a week.
What are the working hours for this role?
This is a full-time position with 37.5 hours per week, working Monday to Friday.
What kind of experience is required for this role?
Candidates should have previous experience in Microsoft operating systems and knowledge in laptop/desktop hardware maintenance, preferably with Lenovo or Dell.
Will I be providing support to both internal and external users?
Yes, you will provide high-quality and professional support service to both internal and external system users with Office IT-related queries.
Is there a training program for new joiners?
Yes, you will support new joiners with initial laptop setup as part of your responsibilities.
What benefits are offered with this position?
The role offers an excellent remuneration and bonus package, up to 28 days holiday entitlement, employee discounts, pension plan, and tailored benefits for you and your family.
What should I do if I don’t meet all the desired criteria for the role?
Vodafone encourages you to apply even if your experience doesn’t align exactly with every part of the job description, as they are passionate about inclusion for all.
Are background checks required for this position?
Yes, all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks.
Is there an opportunity for career development?
Yes, Vodafone offers top-of-the-range learning and development tools to support you at every stage of your career.
How can I request reasonable adjustments during the recruitment process?
If you require any reasonable adjustments or have an accessibility request, please refer to the Accessibility section of Vodafone’s Careers website for guidance.