FAQs
What is the role of an Officer, Personal Banker in the Consumer Banking Group?
The Officer, Personal Banker is responsible for acquiring new NRI accounts, activating accounts, cross-selling financial products, and providing high-quality customer service to NRI customers.
What qualifications are required for this position?
A graduate or post-graduate degree is required, along with 2 years of relevant experience in NRI sales.
Are there any specific certifications needed for this role?
While IRDA and AMFI certifications are preferred, it is mandatory to obtain them after joining.
What skills are essential for success in this job?
Key skills include sales and networking abilities, good verbal and written communication skills, goal orientation, and a good knowledge of NRI account opening and banking.
Is there an emphasis on building relationships in this role?
Yes, building strong relationships with internal teams and leveraging existing relationships is critical for success in this position.
What is the target audience for this role?
The target audience primarily consists of Non-Resident Indian (NRI) clients.
What types of products will I be expected to cross-sell?
You will be expected to cross-sell fixed deposits, remittances, investments, insurance, mortgages, and credit cards.
Is prior banking knowledge necessary for this role?
Yes, having prior banking knowledge is important for effectively serving the NRI clients and fulfilling the role's responsibilities.
Will I have opportunities for professional development in this position?
Yes, the bank offers a dynamic environment that supports professional development and recognizes achievements.
What is the work culture like at DBS Consumer Banking Group?
The work culture is competitive, dynamic, and focused on supporting personal development while recognizing individual achievements.