FAQs
What is the role of a Brand Ambassador at AEO?
A Brand Ambassador at AEO is responsible for providing an amazing shopping experience for customers, engaging with guests, educating them about products, and building brand loyalty.
What are the responsibilities of a Brand Ambassador?
A Brand Ambassador is responsible for engaging with customers using the AEO Selling Model, educating guests about AE & Aerie products, introducing the AEO loyalty program, flexibly working in various store zones, proactively resolving guest concerns, assisting the team, and adhering to company policies.
What qualities make someone a good fit for this role?
A good fit for this role loves interacting with people, has energy, can handle multiple tasks in a fast-paced environment, is available to work evenings, weekends, and holidays, is passionate about AE and Aerie products, has retail experience, and is at least 16 years of age.
Is prior retail experience required for this position?
While it is preferred, it is not strictly required. However, prior retail experience can be beneficial.
What are the work hours for this position?
This is a part-time position, and you will be expected to work when guests shop, including evenings, weekends, and holidays.
Are there any benefits associated with this position?
Yes, Brand Ambassadors receive 40% off products at AE & Aerie year-round, opportunities for development and learning new skills, participation in store contests for exclusive prizes, and eligibility for paid sick leave and REAL rewards at AEO's discretion.
What is the starting pay for this position?
Actual starting pay is determined by various factors, including relevant experience and location.
What is the company’s stance on diversity and inclusion?
AEO is an Equal Opportunity Employer and is committed to complying with all equal employment opportunity laws, prohibiting discrimination based on various characteristics, and providing reasonable accommodations for religion and disability.
Is training provided for new Brand Ambassadors?
Yes, training is provided to help you learn the AEO Selling Model and familiarize you with the products.
What products will I be selling as a Brand Ambassador?
You will be selling a range of products from AE and Aerie, focusing particularly on the OFFLINE™ activewear and accessories.