Logo of Huzzle

Home

Matches

Explore

Manage

Online Assistant

image

Sainsbury's

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You must be school-leaver age, over 18 for early/late shifts, have UK Right to Work, be friendly, flexible, detail-oriented, and able to lift up to 15KG while using digital tools effectively.
  • You will ensure online customers have a delightful shopping experience by fulfilling their orders accurately and assisting with any inquiries to provide exceptional service.

Requirements

  • You must be above the school-leaver age in your country School leaving age - GOV.UK
  • If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • You must have Right to Work eligibility in the UK
  • Friendly and welcoming with a genuine enthusiasm for helping customers
  • Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks
  • Always ready to work flexibly and productively to a high standard across the store - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.
  • Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Responsibilities

  • You’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.

FAQs

What is the role of an Online Assistant at Sainsbury's?

The Online Assistant delivers a joyful shopping experience for online customers, ensuring they receive everything they shopped for while working in a fast-paced environment.

What are the eligibility requirements for this position?

Candidates must be above the school-leaver age, be at least 18 years old if shifts cover hours earlier than 6am or later than 11pm, and have Right to Work eligibility in the UK.

What qualities make a great Sainsbury's colleague?

Great Sainsbury's colleagues are friendly, enthusiastic, enjoy a fast-paced environment, take initiative, are ready to work flexibly, have great attention to detail, and can learn to use digital tools and manage shopping containers up to 15KG.

What benefits do Sainsbury's employees receive?

Employees receive a discount card, free food and hot drinks, generous holiday entitlement, pension matching contributions, share schemes, shopping discounts, and access to wellbeing support.

Is there a possibility for career development at Sainsbury's?

Yes, Sainsbury's offers a range of development opportunities including mentorship, training, and career progression pathways to help colleagues grow and succeed.

How does Sainsbury's support inclusivity in the workplace?

Sainsbury's is committed to inclusivity by providing enhanced discretionary leave for families, support for carers, resources for colleague assistance, internal networks for representation, and various diversity initiatives.

Can I apply for this position if I require reasonable adjustments during the application process?

Yes, candidates who require reasonable adjustments during the application or interview stages are encouraged to inform Sainsbury's, and they will endeavor to provide support.

Do the shifts for this role have fixed hours?

The shifts are flexible and may include hours early in the morning or late at night, depending on the store's needs.

What type of environment will I be working in as an Online Assistant?

As an Online Assistant, you will work in a fast-paced, high-energy store environment where no two days are the same, focusing on delivering exceptional service.

Are there any age restrictions for working as an Online Assistant?

Yes, candidates must be of school-leaving age and at least 18 years old if their shifts start before 6 am or end after 11 pm.

image

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

OpportunitiesView all