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Online Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Sheffield

AI generated summary

  • You must be comfortable with technology, able to lift up to 15kg, at least 18 years old for shifts before 6am or after 11pm, and have completed school leaving age.
  • You will pick and pack customer orders, ensure product quality, assist with queries, process transactions, load vans, and maintain attention to detail while lifting containers up to 15kg.

Requirements

  • Be comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.
  • You will need to be at least 18 years of age if the shifts for this role cover hours earlier than 6am or later than 11pm.
  • Sainsbury's will only recruit individuals who have passed the school leaver’s age.

Responsibilities

  • Be part of the team that picks and delivers online customer orders to their doorsteps.
  • Help to make good food joyful to all our customers and deliver plenty of seasonal cheer.
  • Pick our customers’ orders on the shop floor, taking real care to select the best quality products.
  • Make every effort to give customers exactly what they have asked for.
  • Work in our online warehouse, supporting with customer queries.
  • Process orders through the tills.
  • Work with our online Drivers to load their vans so they’re ready to hit the road on-time.
  • Take pride in doing the right thing for our customers.
  • Have a keen attention to detail.
  • Be comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

FAQs

What is the hourly pay for the Online Assistant position?

The hourly pay for the Online Assistant position is £12.00 per hour.

Where is the Online Assistant position located?

The Online Assistant position is located at Wadsley Bridge Store, Sheffield, S6 1LY.

What are the working hours for this role?

The working hours for this role are part-time, totaling 12 hours per week.

Is this position temporary or permanent?

This is a fixed-term assignment, though there may be permanent opportunities available.

What type of tasks will an Online Assistant be responsible for?

An Online Assistant will be responsible for picking online customer orders, selecting quality products, processing orders, supporting customer queries, and assisting with loading vans.

Do I need to be a certain age to apply for this role?

Yes, you need to be at least 18 years of age if the shifts cover hours earlier than 6am or later than 11pm.

What benefits are offered to Online Assistants?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

When does the discount card become available to new colleagues?

The discount card becomes available after four weeks of employment.

Is there a nightshift premium for this role?

Yes, there is a nightshift premium of £2.45 for every hour worked between midnight and 5am, where applicable.

Where can I find information about the school leaver’s age in my country?

You can find information about the school leaver’s age in your country by visiting: https://www.gov.uk/know-when-you-can-leave-school.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.