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Online Assistant

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Sainsbury's

Sep 1

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • - Love food, shopping and fast-paced work?
  • - Comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.
  • - If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • - Sainsbury's will only recruit individuals who have passed the school leaver’s age.

Responsibilities

  • - Joining our team as an Online Assistant could be the role for you
  • - This is a hands-on job that makes our online customer orders happen
  • - Be on the shop floor picking our customers’ orders
  • - Take real care to select the best quality products
  • - Make every effort to give customers exactly what they have asked for
  • - Work in our online warehouse
  • - Support with customer queries
  • - Process orders through the tills
  • - Work with our online Drivers to load their vans
  • - Take pride in doing the right thing for our customers
  • - Have a keen attention to detail
  • - Be comfortable working with new technology
  • - Be active, including lifting and moving shopping containers up to 15kg

FAQs

What is the hourly rate for the Online Assistant position?

The hourly rate for the Online Assistant position is £12.00 per hour.

Where is the Online Assistant position located?

The position is located at Pepper Hill - Northfleet Store, Gravesend, DA11 8JH.

How many hours per week will I work as an Online Assistant?

The Online Assistant position is part-time, requiring 12 hours of work per week.

What is the contract type for this role?

The contract type for this role is a Fixed-Term Assignment.

When is the closing date for applications?

The closing date for applications is 14 September 2024.

What are the shift hours for this role?

The shift hours are Monday, Friday, and Saturday from 04:00 to 08:00.

What tasks will I perform as an Online Assistant?

As an Online Assistant, you will pick customer orders, select quality products, support customer queries, process orders, and load vans for delivery.

Are there any physical requirements for this job?

Yes, candidates should be comfortable lifting and moving shopping containers up to 15kg.

What age must I be to apply for this position?

You must be at least 18 years of age if your shifts cover hours earlier than 6am or later than 11pm.

What benefits does Sainsbury's offer to Online Assistants?

Sainsbury's offers a range of benefits including a discount card, nightshift premium, free food and drinks, generous holiday entitlement, shopping discounts, family leave, pension matching, share schemes, and wellbeing support.

Is there a nightshift premium for this role?

Yes, there is a nightshift premium of £2.45 for every hour worked between midnight and 5am, where applicable.

When does the employee discount card become available?

The employee discount card becomes available after four weeks of employment.

What kind of support is provided for colleagues' wellbeing?

Sainsbury's provides access to an Employee Assistance Programme, which offers confidential support and guidance on a variety of issues.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

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