Online Assistant

Sainsbury's

Oct 19

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Logistics
Canterbury

Requirements

Be comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.
You will need to be at least 18 years of age if the shifts for this role cover hours earlier than 6am or later than 11pm.
Sainsbury's will only recruit individuals who have passed the school leaver’s age.

Responsibilities

Be our magic ingredient this Christmas as an Online Assistant by being part of the team that picks and delivers online customer orders to their doorsteps.
This is a fast-paced, hands-on role, helping to make good food joyful to all our customers and deliver plenty of seasonal cheer.
As an Online Assistant you could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for.
Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.
Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and have a keen attention to detail.
It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.
We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!

FAQs

What is the hourly pay rate for the Online Assistant position?

The hourly pay rate for the Online Assistant position is £12.00 per hour.

What are the working hours for this role?

The working hours for this role are part-time, totaling 16 hours per week, specifically on Monday, Thursday, Friday, and Sunday from 04:00 to 08:00.

Is the Online Assistant position permanent or temporary?

The Online Assistant position is permanent, but it is important to check the contract type and schedule hours before applying to ensure it is the right fit.

What age must applicants be to apply for this role?

Applicants must be at least 18 years of age as the shifts for this role cover hours earlier than 6am.

Will I receive any discounts as an employee?

Yes, employees receive a 10% discount on shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks of employment, which increases to 15% on specified days.

Are there any additional payments for night shifts?

Yes, there is a nightshift premium of £2.45 for every hour worked between midnight and 5am.

What type of support is available for employee wellbeing?

Sainsbury’s provides wellbeing support, including free access to an Employee Assistance Programme offering confidential support and guidance on a wide range of issues.

Is there any food provided for employees during their shifts?

Yes, free food and hot drinks are provided for all colleagues in the stores.

Do employees receive paid leave, and if so, how is it calculated?

Yes, employees receive a generous holiday entitlement based on the hours they work.

Is there an opportunity for pension contributions?

Yes, Sainsbury’s matches between 4-7% of employees' pension contributions.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods

Industry

10,001+

Employees

1869

Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

Colleague discount card
4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).
Annual bonus scheme
While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.
Pensions
Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.
Holidays
Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.
Love it
Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?
Awards for long service
We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

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