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Online Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Be comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.
  • Be at least 18 years of age if the shifts for this role cover hours earlier than 6am or later than 11pm.
  • Have passed the school leaver’s age.

Responsibilities

  • Be our magic ingredient this Christmas as an Online Assistant by being part of the team that picks and delivers online customer orders to their doorsteps.
  • You could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for.
  • You could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.
  • You’ll take pride in doing the right thing for our customers and have a keen attention to detail.
  • It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

FAQs

What is the hourly rate for the Online Assistant position?

The hourly rate for the Online Assistant position is £12.00 per hour.

Where is the location for this job?

The location for this job is Bridgemead Store, Swindon, SN5 7AA.

What are the shift hours for this role?

The shift hours for this role are Friday, Saturday, and Sunday from 04:00 to 08:00.

Is this a full-time or part-time position?

This is a part-time position, requiring 12 hours per week.

What type of contract is offered for this role?

The contract type offered for this role is a Fixed-Term Assignment.

What are the primary responsibilities of the Online Assistant?

The primary responsibilities of the Online Assistant include picking and delivering online customer orders, selecting quality products, assisting with customer queries, processing orders, and loading vans for delivery.

Are there any physical requirements for this job?

Yes, candidates should be comfortable being active and able to lift and move shopping containers weighing up to 15kg.

What is the minimum age requirement for the role?

The minimum age requirement for this role is 18 years of age if scheduled shifts cover hours earlier than 6am or later than 11pm.

What benefits are offered to employees in this role?

Benefits include a nightshift premium, discounts at Sainsbury's and Argos, free food and hot drinks, holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

Is this position temporary or permanent?

Many roles will be temporary over the festive period, but there may also be permanent opportunities available.

How can I find out the school leaver's age for my country?

You can find out the school leaver's age for your country by visiting: https://www.gov.uk/know-when-you-can-leave-school.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

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