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Online Assistant

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Sainsbury's

Sep 7

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • - Comfortable working with new technology
  • - Active and able to lift and move shopping containers up to 15kg
  • - At least 18 years of age if shifts cover hours earlier than 6am or later than 11pm
  • - Must have passed the school leaver’s age

Responsibilities

  • As an Online Assistant you could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for.
  • Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.
  • Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and have a keen attention to detail.
  • It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

FAQs

What is the hourly rate for the Online Assistant position?

The hourly rate for the Online Assistant position is £12.00 per hour.

Where is the job located?

The job is located at the Christchurch Store, Christchurch, BH23 4RY.

What are the working hours for this job?

The working hours for this job are 16.00 hours per week, with shifts on Thursday, Friday, Saturday, and Sunday from 04:00 to 08:00.

Is this a permanent position?

No, this is a fixed-term assignment.

What responsibilities will I have as an Online Assistant?

As an Online Assistant, you will be responsible for picking customer orders, selecting quality products, processing orders through the tills, and supporting with customer queries.

Is there any physical work involved in this role?

Yes, the role involves being active, including lifting and moving shopping containers weighing up to 15kg.

What age do I need to be to apply for this role?

You need to be at least 18 years of age if the shifts cover hours earlier than 6am or later than 11pm.

Are there any benefits offered to employees?

Yes, benefits include a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

How much is the nightshift premium for this role?

The nightshift premium is an additional £2.45 for every hour worked between midnight and 5am, where applicable.

When do I start receiving the discount card benefits?

You will receive the discount card benefits after four weeks of employment.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

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