FAQs
Who is eligible to apply for the Operational Coordinator position?
This vacancy is only open to applicants from the Hampshire & Isle of Wight NHS system, which includes specific NHS trusts in the region.
What type of qualifications are required for this role?
Candidates must be educated to degree level or possess equivalent experience, training, and knowledge related to the position.
What are the key responsibilities of the Operational Coordinator?
Responsibilities include ensuring smooth patient journeys through streamlined administrative processes, managing patient pathways in line with reporting standards, supporting operational management with daily issues, and leading service improvement projects.
What skills are essential for this position?
Essential skills include attention to detail, data analysis, report writing, people management, and effective communication.
Is previous NHS administration experience required?
Yes, previous NHS administration experience is essential, along with a good working knowledge of the eCamis system and relevant Trust procedures.
Are there opportunities for personal development and training in this role?
Yes, the organization offers learning and development opportunities to help employees achieve their career aspirations.
What kind of working environment can one expect?
The role is within a fast-paced outpatient administration center where the focus is on delivering quality service through a patient-first approach.
What benefits do employees receive?
Employees have access to NHS discounts, a minimum of 35 days paid holiday (pro rata), and a generous pension scheme.
Are flexible working hours available for this role?
Yes, the organization is open to discussing flexibility in working hours and encourages candidates to talk about their needs during the interview.
What values does the Trust uphold?
The Trust values are "Patients First," "Always Improving," and "Working Together."