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Operational Manager - Long-term conditions

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  • Job
    Full-time
    Senior Level
  • Healthcare

Requirements

  • Lead the strategic and operational planning of named services within the Care Group
  • Ensure the delivery of a responsive, high quality, value for money service within named services
  • Develop services in line with the Trust’s strategic direction
  • In line with Care Group and Trust strategy, develop and lead best practice, service modernisation and improvement plan for the area, to enhance the patient experience and deliver value for money
  • Lead on service development for named services, developing and implementing policy for that area, proposes changes in conjunction with working groups which have wider implications/develops service wide performance, service policies. To include the development of business cases and Project plans
  • Be responsible for the management of risk and issue tracking and being proactive in resolution and escalation processes.
  • Be accountable for delegated budgets for designated cost centres and ensure the achievement of financial balance
  • Lead the development and delivery of cost improvement programmes and manage expenditure within designated control levels
  • Lead in the effective management of establishment control within budgets
  • Lead, manage, motivate and develop staff within designated teams/Services, and to maintain the highest level of staff morale and to create a climate within the care group characterised by high standards of openness

Responsibilities

  • Lead the strategic and operational planning of named services within the Care Group
  • Ensure the delivery of a responsive, high quality, value for money service within named services
  • Develop services in line with the Trust’s strategic direction
  • In line with Care Group and Trust strategy, develop and lead best practice, service modernisation and improvement plan for the area, to enhance the patient experience and deliver value for money
  • Lead on service development for named services, developing and implementing policy for that area, proposes changes in conjunction with working groups which have wider implications/develops service wide performance, service policies. To include the development of business cases and Project plans
  • Be responsible for the management of risk and issue tracking and being proactive in resolution and escalation processes.
  • Be accountable for delegated budgets for designated cost centres and ensure the achievement of financial balance
  • Lead the development and delivery of cost improvement programmes and manage expenditure within designated control levels
  • Lead in the effective management of establishment control within budgets
  • Lead, manage, motivate and develop staff within designated teams/Services, and to maintain the highest level of staff morale and to create a climate within the care group characterised by high standards of openness
  • Operational Management of Long Term Conditions within the organisation is pivotal to the quality of patient care and experience and achievement of national quality standards to ensure safe care and to minimise delays.
  • You will be leading and supporting experienced teams, based at Torbay Hospital working across the Care Group.

FAQs

What is the job title for this position?

The job title is Operational Manager - Long-term conditions.

What are the main responsibilities of the Operational Manager for Long-term Conditions?

The main responsibilities include operational and service management, strategic and operational planning of named services, service development, managing risk and budgets, and leading staff within designated teams.

Which specialties do the Long-term Conditions cover?

The Long-term Conditions cover Diabetes & Endocrinology, Dermatology, Cardiology, Respiratory, Rheumatology, Nephrology, Neurology & Neurophysiology, as well as long-covid services.

Who will the Operational Manager report to?

The Operational Manager will support the Senior Operations Manager and the wider senior management team.

What are the expected skills for this role?

The role requires excellent leadership skills, a team-focused approach, and transferable skills from previous experience.

Is this position permanent?

Yes, this position is available on a permanent contract.

Where is this position based?

The position is based at Torbay Hospital within the Torbay & South Devon Foundation Trust.

Can I contact someone for more information about the role?

Yes, you can contact Lynn Towers, Senior Operations Manager, via email at lynn.towers@nhs.net or by phone at 07712456754.

What is the focus of the Long-term Conditions management?

The focus is on the quality of patient care and experience, achievement of national quality standards, and minimizing delays in care.

What type of team will the Operational Manager be leading?

The Operational Manager will be leading and supporting experienced teams within the Long-term Conditions services.

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.

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