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Operational Risk Senior Manager (Hybrid)

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Citi

10d ago

  • Job
    Full-time
    Expert Level
  • Data
    Banking & Finance
  • Dublin

AI generated summary

  • You should have strong TTS product knowledge, operational policy expertise, extensive relevant experience, excellent interpersonal skills, audit/compliance background, and problem-solving abilities.
  • You will monitor controls, analyze data for trends, oversee MCA reporting, ensure compliance with policies, and collaborate on audits and corrective actions in TTS Ops Regulatory Reporting.

Requirements

  • Good knowledge of TTS products/operations
  • Knowledge of applicable Operational Policies / procedures / Control Standards
  • Extensive relevant experience
  • Ability to propose effective and practical solutions
  • Strong interpersonal skills, including the ability to interact and negotiate successfully at a senior level
  • Preferable experience in Audit, Compliance, Controls or other relevant/operations support functions
  • Analytical inquisitiveness and problem solving, ability to ask insightful questions, work through complexity and identify issues/exceptions clearly
  • Good at brainstorming
  • Needs to communicate complex ideas simply and compellingly
  • Good interpersonal skills
  • Ability to produce results against tight deadlines and navigate ambiguity

Responsibilities

  • Build adequate controls monitoring, review to evaluate effectiveness of underlying controls. Strong focus on data analytics and system retrievals.
  • Reviews of reported data and presentation and communication on key trends and themes
  • Understand key risks within the Business and operational processes relating to TTS Operations Regulatory Reporting.
  • Conduct in-depth analysis of data & exceptions to identify trends and emerging risks. Work in partnership with stakeholders to drive corrective action.
  • Drive the establishment of MCA for the newly established Global Assessment Unit for TTS Ops Regulatory Reporting
  • Ongoing governance, oversight for MCA and manage ownership for all MCA reporting
  • Ensure relevant people are aware and well trained on risks and controls, based on corporate standards as they are released/ modified.
  • Monthly Ops Controls MIS decks, data analysis reports to be prepared and shared, capturing any issues, themes, exceptions.
  • Be fully up to date and familiar with relevant Citi Policies and standards
  • Work closely with the TTS Ops functional/line of business controls teams on cluster/global initiatives/projects.
  • Monitor progress on all TTS Ops audits and regulatory reviews impacting Regulatory Reporting, share findings & themes issued with all stakeholders to enhance reg reporting processes & control, to avoid occurrence of similar issues.
  • Maintain focus and reporting on open Issues and Corrective Action Plans owned within TTS Ops Regulatory Reporting and monitor to closure, and support issue owners
  • Work with Reg Reporting Ops / Business partners on implementation of operational policies & guidelines, MCA standards
  • Ensure adherence to the TTS Operations ORE Procedures, ORM Internal Loss Capture Reporting Central and Citi Escalation Policy/Standards in terms of booking, root cause analysis and reporting of loss events, ensure adherence to reporting requirements for Near Miss events
  • Perform any other ad-hoc process reviews, reporting, monitoring, tasks as warranted by business requirements.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format, allowing up to 2 days of work from home per week.

What is the primary objective of this role?

The primary objective of this role is to establish the Controls framework, provide ongoing controls oversight and support, monitor key risk indicators, and ensure adherence to relevant policies and standards for TTS Operations Global Regulatory Reporting.

What type of experience is required for this position?

Extensive relevant experience, preferably in Audit, Compliance, Controls, or other operations support functions, is required for this position.

What skills are essential for this role?

Essential skills include strong interpersonal and analytical skills, the ability to propose effective solutions, communicate complex ideas clearly, and produce results against tight deadlines.

Will there be opportunities for growth within the company?

Yes, the role offers the candidate opportunities to transition to other senior roles within TTS Ops, independent risk, and other controls/governance/audit-related positions.

Is knowledge of TTS products and operations important for this role?

Yes, a good knowledge of TTS products and operations is important for effectively managing risk and compliance in this role.

What types of reports will I be responsible for?

You will be responsible for preparing monthly Ops Controls MIS decks, data analysis reports that capture any issues, themes, and exceptions.

What training or knowledge will be required to succeed in this position?

Familiarity with Citi policies, operational policies, procedures, control standards, and proper training on risks and controls will be required.

Does Citi promote diversity and inclusion in the workplace?

Yes, Citi is committed to ensuring a workplace where everyone feels comfortable coming to work as their whole self and promotes diversity and inclusion.

What benefits does Citi offer employees?

Citi offers a competitive base salary, additional benefits that support employees and their families, and a business casual workplace with a hybrid working model.

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

    We empower our employees to manage their financial well-being and help them plan for the future.

  • Keep learning

    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.