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Operational Support Manager - Loughborough(Ref:5657)

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Ministry of Justice

4d ago

  • Job
    Full-time
    Mid Level
  • Government & Politics
    Facilities Management

AI generated summary

  • You should have strong communication, organizational, and time management skills, the ability to build relationships, handle pressure, manage facilities, and maintain confidentiality.
  • You will ensure effective daily operations at a CTSC site by managing accommodation, assets, health & safety, and resources proactively to meet functional needs.

Requirements

  • Exceptional communication skills, both oral and written skills including minute-writing, with strong attention to detail
  • Ability to work well under pressure and to deadlines.
  • Strong organisational and time management skills, ensuring flexibility and adaptability to juggle different tasks and prioritisation of work.
  • Ability to build strong relationships and support networks.
  • Ability to work on own initiative, with the ability to make things happen.
  • Provide discretion and an understanding of confidentiality issues.
  • Proactive in approach to managing issues as they arise in the sites, with the ability to identify key issues and escalating when required.
  • Some experience of facilities management, i.e. managing day-to-day on-site responsibilities, working with suppliers and contractors to ensure scheduled work takes place etc, would be an advantage.

Responsibilities

  • This role, which will report to the Operations Manager, is responsible for the delivery of effective and efficient day-to-day site-specific services at a CTSC site, ensuring accommodation, assets/equipment, health & safety, and resource issues are dealt with proactively and efficiently to meet the daily functional and operational needs of the CTSC.

FAQs

What is the job title for this position?

The job title is Operational Support Manager.

Where is the position located?

The position is based at the Loughborough Tribunal Support Centre in Loughborough, LE11 2TW.

What is the salary for this role?

The salary for this role is £28,312, with an additional contribution of £8,201 towards a Civil Service Defined Benefit Pension scheme.

What are the standard working hours for this position?

The standard full-time working hours are 37 hours per week.

Is there flexibility in working hours?

Yes, there is an expectation of flexibility in working hours to accommodate the needs of the business, including part-time and flexible working patterns as agreed prior to appointment.

What type of travel may be required in this role?

Occasional travel to other National Services sites may be required for this role.

What skills are essential for the Operational Support Manager position?

Essential skills include exceptional communication skills, strong organizational and time management abilities, the capability to work under pressure, and facilities management experience (preferred).

What are the key responsibilities of this role?

The key responsibilities include leading site-specific administrative duties, managing health & safety, and addressing accommodation and resource issues.

What kind of candidates is HM Courts & Tribunals Service looking for?

HMCTS is looking for individuals committed to public service and making a difference in people's lives to deliver justice.

What benefits does the role offer?

Benefits include access to learning and development, flexible working options, a Civil Service pension, annual leave, and public holidays.

Will my application require a criminal record check?

Yes, successful candidates must undergo a criminal record check.

What groups can apply for this job?

This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and certain nationals of the EU and family members with specific statuses.

How will candidates be assessed during the selection process?

Candidates will be assessed against behaviours, strengths, and experience using Success Profiles.

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Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

Government
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

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