FAQs
What is the primary responsibility of the Operations Analyst position at Amazon India Payments Business?
The primary responsibility is to own end-to-end process execution for the Payments Issuance Business, ensuring top-notch customer experience and 100% SLA adherence.
What qualifications are required for this role?
A Bachelor's degree is required, along with experience with Excel and Microsoft Office products and applications.
Is prior experience in payments or sales coordination necessary for this role?
While prior experience in payments or sales coordination is not explicitly required, being process-driven and having effective communication skills are essential for this role.
What tools will I be expected to use in this job?
You will be expected to use Excel and other Microsoft Office applications regularly for reporting and process management.
What qualities are preferred in candidates for this position?
The ideal candidates will be process-driven, effective communicators, and should thrive in a dynamic work environment.
How do I ensure a top-notch customer experience in this role?
You ensure a top-notch customer experience by working closely with internal and partner teams to maintain SLA adherence and providing operational consultancy for internal customers.
Will I be required to generate reports regularly?
Yes, regular reporting for all SLAs and processes is a key responsibility of the role.
Is this role suitable for someone who enjoys a fast-paced work environment?
Yes, the role is suitable for individuals who appreciate a dynamic and fast-paced work environment.
What company is offering this position?
The position is offered by Amazon Pay (India) Private Limited.
What is the Job ID for this position?
The Job ID for this position is A2798560.