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Job

Operations Associate (Part-Time) - Broadway Plaza

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Alo Yoga

•

1mo ago

đź’Ľ Graduate Job

Walnut Creek

AI generated summary

  • Seeking a client-centric, energetic, and motivated individual with a passion for customer service and the ability to deliver exceptional experiences. Must have at least 1 year of prior work experience and the desire to excel individually and as part of a team, building genuine connections with empathy and integrity. Entry-level position at Broadway Plaza.
  • Execute inventory management processes, investigate accuracy issues, support key operational functions, maintain visual standards, collaborate with various departments, ensure a safe work environment, assess business needs on the retail floor, assist in processing shipments and product flow, utilize metrics to drive business strategies, resolve client needs efficiently, communicate inventory needs, and support other areas of the business as required.

Graduate Job

Hospitality & Retail•Walnut Creek

Description

  • The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Requirements

  • 1+ years prior work experience in a client-centric, sales & operational environment
  • Passion for customer service and delivering exceptional experiences
  • High energy, upbeat and enthusiastic with the ability to integrate fun and work
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
  • Seniority Level: Entry level

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
  • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
  • Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
  • Maintain and champion strong visual standards for the sales floor
  • Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Support a safe work environment and efficient operation through strong stockroom standards and processes
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
  • Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
  • Resolve client needs quickly & effectively ensuring customer satisfaction
  • Identify product concerns and communicate inventory needs to support the business goals
  • Support other areas of the business, including Sales & Service and Cashier, as needed

Details

Work type

Full time

Work mode

office

Location

Walnut Creek

Benefits

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries