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Operations Associate (Part-Time) - Covent Garden

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Alo Yoga

11d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You should have client-centric experience, a passion for customer service, high energy, self-motivation, and the ability to build genuine relationships. Proof of UK work rights is needed.
  • You will manage inventory, support operations, maintain visual standards, resolve client needs, and assist with sales, shipment processing, and overall store efficiency.

Requirements

  • Preferred prior work experience in a client-centric, sales & operational environment
  • Passion for customer service and delivering exceptional experiences
  • High energy, upbeat and enthusiastic with the ability to integrate fun and work
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
  • Proof of right to live and work in the UK

Responsibilities

  • Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
  • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
  • Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
  • Maintain and champion strong visual standards for the sales floor
  • Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Support a safe work environment and efficient operation through strong stockroom standards and processes
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead
  • Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
  • Resolve client needs quickly & effectively ensuring customer satisfaction
  • Identify product concerns and communicate inventory needs to support the business goals
  • Support other areas of the business, including Sales & Service and Cashier, as needed

FAQs

What are the main responsibilities of an Operations Associate at Alo?

The main responsibilities include executing inventory management processes, supporting operational functions like shipment and sales floor recovery, maintaining visual standards, driving profitability and efficiency, and resolving client needs effectively.

What qualifications are preferred for the Operations Associate position?

Preferred qualifications include prior experience in a client-centric, sales and operational environment, a passion for customer service, high energy and enthusiasm, self-motivation, and the ability to foster genuine connections.

What is the hourly pay range for the Operations Associate role?

The hourly pay for this position ranges from £13 to £15 per hour, depending on experience.

How many hours is a part-time Operations Associate expected to work?

Part-time associates are expected to work up to 29 hours per week.

What type of shifts will Operations Associates need to work?

Operations Associates may be required to work morning, evening, and weekend shifts as determined by the General Manager's scheduling needs.

Is there a requirement to work during the holiday season?

Yes, all employees are expected to work from the week of Black Friday until the end of the holiday season, the first week of January.

What is Alo's stance on diversity and inclusion in hiring?

Alo Yoga is committed to being an Equal Opportunity Employer and does not discriminate based on various protected statuses. They actively promote inclusion, diversity, and equal opportunities throughout their recruitment and selection process.

Are there any adjustments available during the interview process for those who need them?

Yes, candidates who require reasonable adjustments in the recruitment process are invited to share their needs when completing their application or by emailing UKCareers@aloyoga.com.

What type of work environment does the Operations Associate support?

The Operations Associate supports a safe work environment and efficient operations through strong stockroom standards and processes, ensuring customer satisfaction and teamwork.

Alo Yoga

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.