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OPERATIONS COORDINATOR, Center for Career Development

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Boston University

11d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
  • Boston

AI generated summary

  • You need an Associate's degree (Bachelor's preferred), 2-3 years of relevant experience, strong communication skills, project management experience, financial transaction skills, and cultural competency.
  • You will manage customer service, office operations, and administrative processes, oversee student employment, support events, maintain facilities, and liaise with campus offices and vendors.

Requirements

  • - Associate's Degree required, Bachelor's degree preferred with at least 2-3 years of experience in higher education, business, customer service or related field.
  • - Customer service experience, providing positive feedback and guidance to individuals, through in-person, remote, and e-mail/written communication.
  • - Excellent communication skills, including writing of messages, memos, guidelines, and similar documentation.
  • - Experience managing projects with attention to detail and collaboration with others.
  • - Ability to carry out financial transactions, maintain records, generate reports and analysis as needed using BU financial, procurement, and budget systems.
  • - Cultural competency; commitment to inclusion, equity and engagement of all students, including students from marginalized communities.
  • - Ability and eagerness to learn and utilize computer applications, systems, AI, and social media.
  • - Flexibility to work occasional evenings or weekends as needed to support CCD programming.

Responsibilities

  • - Managing day-to-day customer service and business processes within the Center for Career Development (CCD)
  • - Ensuring smooth office operations
  • - Maintaining efficient administrative processes
  • - Providing excellent customer service
  • - Overseeing CCD student employment
  • - Front desk operations
  • - Space management
  • - Event support
  • - Facility maintenance
  • - Procurement activities
  • - Serving as a key liaison between the CCD and various campus offices and external vendors

FAQs

What is the primary responsibility of the Operations Coordinator within the Center for Career Development?

The primary responsibility of the Operations Coordinator is to manage day-to-day customer service and business processes, ensuring smooth office operations and maintaining efficient administrative processes.

What qualifications are required for this position?

An Associate's Degree is required, with a Bachelor's degree preferred, along with at least 2-3 years of experience in higher education, business, customer service, or a related field.

Is customer service experience necessary for the Operations Coordinator role?

Yes, customer service experience is necessary, as the role involves providing positive feedback and guidance through in-person, remote, and written communication.

What skills are essential for effective communication in this job?

Excellent communication skills are essential, including the ability to write messages, memos, guidelines, and other documentation clearly and effectively.

Will the Operations Coordinator be involved in project management?

Yes, the Operations Coordinator will be involved in managing projects with attention to detail and collaboration with others.

Are there financial transaction responsibilities associated with this position?

Yes, the Operations Coordinator must carry out financial transactions, maintain records, and generate reports and analysis using financial, procurement, and budget systems.

Is cultural competency a requirement for this position?

Yes, cultural competency and a commitment to inclusion, equity, and engagement of all students, including those from marginalized communities, are required.

Will the Operations Coordinator need to learn new computer applications or systems?

Yes, the Operations Coordinator should have the ability and eagerness to learn and utilize computer applications, systems, AI, and social media.

Are there any specific work hours for this position?

The Operations Coordinator should have the flexibility to work occasional evenings or weekends as needed to support CCD programming.

Is the Center for Career Development an equal opportunity employer?

Yes, the Center for Career Development is an equal opportunity employer and considers all qualified applicants without regard to various factors such as race, gender identity, disability, and more.

Boston University

Over 34,000 students, 10,000+ faculty and staff, 300+ programs of study, three campuses, and one tiny Boston terrier

Education
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Boston University (BU) is a leading private research institution that offers a wide range of undergraduate, graduate, and professional programs across various fields of study. Their ultimate mission is to foster a diverse and inclusive academic community dedicated to excellence in education, research, and service. The purpose of Boston University is to empower students to realise their full potential through rigorous academic training, innovative research opportunities, and a commitment to societal impact. BU aims to contribute to the global advancement of knowledge and the betterment of society by preparing graduates to be thoughtful, engaged, and effective leaders in their chosen fields.