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Operations Executive, External Fulfillment

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Amazon

2mo ago

  • Job
    Full-time
    Junior Level
  • Logistics

AI generated summary

  • You need 1+ years in a customer-facing, warehousing, logistics, or manufacturing role, a bachelor's degree, and fluency in English, plus experience with Microsoft Office and Excel.
  • You will monitor seller flex sites, collaborate with stakeholders, analyze data for disruptions, and ensure compliance while being flexible for shifts and travel to support operations.

Requirements

  • 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
  • Experience with Excel
  • Experience in customer-facing environment, warehousing, logistics or manufacturing

Responsibilities

  • As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view.
  • You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics.
  • With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it.
  • You should be able to dive deep, scrutinize details and foresee data implications.
  • You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations.

FAQs

What is the job title for this position?

The job title is Operations Executive, External Fulfillment (SFOE).

What are the primary responsibilities of the SFOE?

The SFOE is responsible for monitoring multiple seller flex sites from an operations and compliance perspective, working with internal and external stakeholders to achieve timely launches and operations metrics.

What qualifications are required for this role?

The basic qualifications include 1+ years of experience in a customer-facing environment, warehousing, logistics, or manufacturing, a Bachelor's degree, fluency in English, and experience with Microsoft Office and Excel.

Are there any preferred qualifications for this job?

Yes, the preferred qualifications include additional experience in a customer-facing environment, warehousing, logistics, or manufacturing.

Is travel required for this position?

Yes, the role requires flexibility to travel to seller nodes to launch, set up, and monitor Flex operations.

Will I need to work weekends or overnight shifts?

Yes, flexibility to work weekends and/or overnight shifts regularly is required for this position.

What skills are important for success in this role?

Important skills include the ability to identify patterns, scrutinize details, foresee data implications, and demonstrate customer obsession and high ownership.

Where is this position based?

This position is based in Gujarat, India.

What is the company offering for this position?

The company, ASSPL, offers an opportunity to join the Amazon Worldwide Operations team, which is focused on creating a consistent, world-class customer experience.

How does this position contribute to the overall goals of the company?

The SFOE plays a crucial role in monitoring operations and compliance, which directly supports Amazon's commitment to customer satisfaction and operational excellence.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.