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Operations Lead - Kings Road

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Alo Yoga

Nov 3

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Business, Operations & Strategy
  • London

Requirements

  • Prior work experience in a client-centric, sales environment
  • Proven leadership capabilities demonstrating excellent decision making
  • Values feedback, receptive to receiving feedback and eager to provide
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Excellent interpersonal and written communication skills
  • Aligns with and embodies Alo's values
  • Proof of right to live and work in the UK

Responsibilities

  • Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
  • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
  • Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
  • Champion strong visual standards for the sales floor
  • Support a safe work environment and efficient operation through strong stockroom standards and processes
  • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • Leads by example and inspires staff in daily operations and guest experience.
  • Directly oversee the Operations Associates; responsible for recruitment and development of talent
  • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
  • Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)

FAQs

What is the hourly rate for the Operations Lead position?

The hourly rate for the Operations Lead position ranges from £16 to £18 per hour, depending on experience.

What are the typical working hours for this role?

The Operations Lead role is full-time and requires 32-40 hours per week, including opening, closing, and weekend shifts.

Is prior experience required for this position?

Yes, prior work experience in a client-centric, sales environment is required for the Operations Lead position.

What qualifications are desired for the Operations Lead?

Desired qualifications include proven leadership capabilities, excellent decision-making skills, self-motivation, strong interpersonal and written communication skills, and alignment with Alo's values.

Are there any specific scheduling requirements?

Yes, all full-time employees are expected to be available for opening, closing, and weekend shifts, and must be able to work through the holiday season, including "Black Friday" until the first week of January.

Does Alo Yoga have a diversity and inclusion policy?

Yes, Alo Yoga is committed to an active Inclusion, Diversity and Equal Opportunities Policy and does not discriminate based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital status, sexual orientation, gender identity or expression, or any other protected status.

What should I do if I need adjustments during the interview process?

If you require reasonable adjustments to any part of the recruitment process, you are invited to share those requirements when completing your application or by emailing UKCareers@aloyoga.com.

Who does the Operations Lead report to?

The Operations Lead will work closely with the Operations & Visual Manager and the General Manager as part of the store leadership team.

What are the main responsibilities of the Operations Lead?

Main responsibilities include executing inventory management processes, managing key operational functions, championing visual standards, supporting a safe work environment, and leading and developing the operations team.

Is there a focus on feedback and performance evaluations?

Yes, the Operations Lead is expected to use company performance tools to evaluate operations associates and provide constant feedback to drive individual growth and improvement.

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Alo Yoga

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.

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