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Operations Manager

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Amazon

24d ago

  • Job
    Full-time
    Mid & Senior Level
  • Helmstedt

AI generated summary

  • You need a degree, experience in people management, fluency in English and German, data-driven decision-making skills, supply chain knowledge, and proficiency in MS Office.
  • You will manage Area Managers, lead shift operations, analyze performance, collaborate with support teams, and design initiatives to enhance operational excellence.

Requirements

  • A degree.
  • Relevant experience in people and stakeholder management.
  • Advanced proficiency in verbal and written English and German
  • Relevant experience in using data or anecdotal evidence to influence business decisions.
  • Relevant experience in key areas of production and supply chains.
  • Experience in Lean, Six Sigma and Kaizen techniques.
  • Experience in a similar logistical working environment.
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Responsibilities

  • Manage and develop a team of Area Managers.
  • Lead operational teams on a shift, deal with issues, and positively impact site performance.
  • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security.
  • Design and deliver initiatives across the sites to improve operational performance.

FAQs

What is the main responsibility of the Operations Manager at Amazon?

The main responsibility of the Operations Manager is to lead teams and drive operational excellence, ensuring efficient order fulfillment and dispatch, thereby enhancing customer satisfaction.

What qualifications are necessary to apply for the Operations Manager position?

A degree and relevant experience in people and stakeholder management, as well as advanced proficiency in verbal and written English and German, are necessary to apply for this position.

Does the Operations Manager role involve working with other teams?

Yes, the Operations Manager will work closely with support teams, including HR, Finance, Health and Safety, and Security, to improve operational performance.

What kind of experience is preferred for this position?

Preferred qualifications include experience in Lean, Six Sigma, and Kaizen techniques, experience in a similar logistical working environment, and experience working with the MS Office suite.

Is mentorship a part of the Operations Manager's job?

Yes, mentoring and coaching the team is a key part of the Operations Manager's role, supporting them to be the best managers they can be.

What metrics will the Operations Manager analyze?

The Operations Manager will analyze shift performance against business objectives and use this information to implement actions that enhance operational excellence.

How does Amazon value diversity in its hiring process?

Amazon is an equal opportunities employer and believes that employing a diverse workforce is central to its success, making recruiting decisions based on experience and skills rather than demographics.

What should a candidate do if they need workplace accommodations during the application process?

Candidates who require workplace accommodations can visit Amazon's accommodations page for more information on how to receive support during the application and hiring process.

Where is the Operations Manager position located?

The Operations Manager position is based at Amazon Helmstedt GmbH, in one of the operational sites.

How does the Operations Manager contribute to the future of Amazon?

The Operations Manager contributes to the future of Amazon by driving operational excellence and innovating processes to create the Amazon of tomorrow.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.