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Operations Manager, AMXL

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Amazon

1mo ago

  • Job
    Full-time
    Junior Level
  • Business, Operations & Strategy
  • Bhopal

AI generated summary

  • You need a bachelor's degree and at least 1 year of experience in performance metrics, process improvement, or lean techniques.
  • You will build and execute transportation processes, hire and train staff, coordinate with teams, improve operations, analyze data for performance, and implement process controls.

Requirements

  • Basic Qualifications
  • * Bachelor's degree or equivalent
  • Preferred Qualifications
  • * 1+ years of performance metrics, process improvement or lean techniques experience

Responsibilities

  • Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Last Mile network.
  • Responsible for Hiring, training and building up a highly motivated workforce for the LM teams, with support from HR and training team, to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
  • Coordinate with Finance, CS, FC and Projects team to matters related to LM operations.
  • Continuously improve the LM process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
  • Analysis of the data reports to identify performance bottlenecks and improve the performance.
  • Implement the formal process control and process improvement mechanisms such as Kaizen.

FAQs

What is the role of an Operations Manager in the Transportation team?

The Operations Manager is responsible for defining, building, and executing transportation processes from fulfillment centers to customers, overseeing the Last Mile network.

What qualifications are required for this position?

A Bachelor's degree or equivalent is required for this position.

What experience is preferred for applicants?

Preferred qualifications include 1+ years of experience in performance metrics, process improvement, or lean techniques.

What are the key responsibilities of the Operations Manager?

Key responsibilities include hiring and training a motivated workforce, coordinating with Finance and other teams, improving Last Mile processes, analyzing data to identify performance bottlenecks, and implementing process improvement mechanisms.

How does Amazon support employee training and development?

Amazon provides support from HR and training teams to help build a highly motivated workforce and meet operational requirements.

Is there a focus on continuous improvement in this role?

Yes, the role emphasizes continuously improving Last Mile processes to maintain high performance standards and reduce waste.

What tools or methodologies are employed for process improvement?

The Operations Manager may implement formal process control and improvement mechanisms, such as Kaizen.

Where is this position located?

This position is located in Madhya Pradesh, under the company ATSPL - G67.

What is the company’s stance on inclusivity?

Amazon promotes an inclusive culture that empowers all employees, ensuring support for individuals with disabilities during the application and hiring process.

What should a candidate do if they require accommodations during the hiring process?

Candidates needing workplace accommodations should visit the Amazon accommodations page for more information or contact their Recruiting Partner if their country/region is not listed.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.